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xp to win2k3 printing problem

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Subject Author Date
xp to win2k3 printing problem eddieb 07-27-2006
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Posted by eddieb on July 27, 2006, 5:00 am
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i have a win2k3 server and 5 clients, all xp pro, all exactly the same
machine. I have a kyocera printer setup as shared on one of the xp pro
machines. intermittently 1 (the same one) of the other machines loses its
connection to the networked printer, It cannot see or print to the
printer, i have tried reinstalling the printer, tried connecting the printer
to another pc but still to no avail. When you reboot the computer it finds
the printer again.

can anyone shed any light on it

thanks




Posted by Steven L Umbach on July 27, 2006, 12:59 pm
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Most likely there is a problem with the network adapter on the computer that
keeps losing connection. Check the logs on that computer via Event Viewer to
see if anything related is showing as an error or warning. The network
adapter may simply be configured to go into sleep mode after a period of
idle time and that can sometimes cause problems. Check the properties of the
network adapter for any such settings and if it is set to autodetect network
speed try setting it as whatever your network speed is. Next time it happens
see if you can ping the computer that has the printer by name and IP address
to see if either works or not which would help determine if there is basic
network connectivity or not. It may also help to see if there are any
updated drivers for the network adapter on that computer. If nothing seems
to help try replacing the network adapter. They are very cheap these days.
The links below on network troubleshooting may help.

Steve

http://support.microsoft.com/default.aspx?scid=kb%3Ben-us%3B314067
http://support.microsoft.com/?id=325487

>i have a win2k3 server and 5 clients, all xp pro, all exactly the same
> machine. I have a kyocera printer setup as shared on one of the xp pro
> machines. intermittently 1 (the same one) of the other machines loses its
> connection to the networked printer, It cannot see or print to the
> printer, i have tried reinstalling the printer, tried connecting the
> printer
> to another pc but still to no avail. When you reboot the computer it
> finds
> the printer again.
>
> can anyone shed any light on it
>
> thanks
>
>
>



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