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wm 6.1 sync errors with outlook conacts

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wm 6.1 sync errors with outlook conacts subs 07-01-2008
Posted by subs on July 1, 2008, 5:15 am
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was using htc ty tn II with wm 6 , sync with activesync 4.5 with computer
having xp sp 3, synchronized 650 contacts. Subsequently upgraded to wm 6.1
from htc site and then on synchronizing only 399 contacts get synchronised.

Posted by Chris De Herrera on July 6, 2008, 12:53 am
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Hi,
When ActiveSync comes across an item that won't sync, it stops. So try
creating a new Contacts folder and move the contacts there and sync. Then
move them back until you find the contacts that do not sync. Some possible
causes are embedded attachments in the Notes field.


--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.pocketpctalk.com
http://www.tabletpctalk.com
http://www.mobilitytalk.com

> was using htc ty tn II with wm 6 , sync with activesync 4.5 with computer
> having xp sp 3, synchronized 650 contacts. Subsequently upgraded to wm 6.1
> from htc site and then on synchronizing only 399 contacts get
> synchronised.


Posted by subs on July 8, 2008, 1:18 am
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Dear Chris,

Thanks for the help.

However, it doesnt work. I tried deleting notes in individual contacts
having notes and then synchronising but no luck. Thereafter i deleted a
contact and copied to another contact folder and then deleted the notes in
the new contact folder and recopied the contact to the exisitng contact
folder and then again retried but then also that contact is not synchronising.

The temporary tedious way i am following is deleting the contact and
recreating the same again. It syncs thereafter as i create the new contact on
my tytn II.
Also when i create a new contact in the outlook contacts folder it doesnt
sync the same with my tytnII, so it means i have to create all my future new
contacts on my tytn II only and then it syncs.

It would be a pleasure to have further suggestions. do i need to delete the
entire contacts folder from outlook and then recreate all again? or is it an
active sync problem which microsoft will solve soon i hope.

Also it did not sync 399 contacts initially in continuity but it sync 399
contacts at random. i tried 2-3 times but always the same 399 contacts got
syncd and the rest did not. Amongst the contacts that did not get syncd some
were with photos attached and most without any photos. i have yet to go
through all but i believe some contacts without any notes also were not syncd.

thanks again,
subs

"Chris De Herrera" wrote:

> Hi,
> When ActiveSync comes across an item that won't sync, it stops. So try
> creating a new Contacts folder and move the contacts there and sync. Then
> move them back until you find the contacts that do not sync. Some possible
> causes are embedded attachments in the Notes field.
>
>
> --
> Chris De Herrera
> http://www.pocketpcfaq.com
> http://www.pocketpctalk.com
> http://www.tabletpctalk.com
> http://www.mobilitytalk.com
>
> > was using htc ty tn II with wm 6 , sync with activesync 4.5 with computer
> > having xp sp 3, synchronized 650 contacts. Subsequently upgraded to wm 6.1
> > from htc site and then on synchronizing only 399 contacts get
> > synchronised.
>
>

Posted by Chris De Herrera on July 8, 2008, 11:42 am
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Hi,
I would consider exporting the contacts and then re-importing them and see
if that works.

Keep in mind that ActiveSync stops synchronizing whenever it comes across an
item it cannot sync. So of course there wll be items that do not have
notes.

--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.pocketpctalk.com
http://www.tabletpctalk.com
http://www.mobilitytalk.com

> Dear Chris,
>
> Thanks for the help.
>
> However, it doesnt work. I tried deleting notes in individual contacts
> having notes and then synchronising but no luck. Thereafter i deleted a
> contact and copied to another contact folder and then deleted the notes in
> the new contact folder and recopied the contact to the exisitng contact
> folder and then again retried but then also that contact is not
> synchronising.
>
> The temporary tedious way i am following is deleting the contact and
> recreating the same again. It syncs thereafter as i create the new contact
> on
> my tytn II.
> Also when i create a new contact in the outlook contacts folder it doesnt
> sync the same with my tytnII, so it means i have to create all my future
> new
> contacts on my tytn II only and then it syncs.
>
> It would be a pleasure to have further suggestions. do i need to delete
> the
> entire contacts folder from outlook and then recreate all again? or is it
> an
> active sync problem which microsoft will solve soon i hope.
>
> Also it did not sync 399 contacts initially in continuity but it sync 399
> contacts at random. i tried 2-3 times but always the same 399 contacts got
> syncd and the rest did not. Amongst the contacts that did not get syncd
> some
> were with photos attached and most without any photos. i have yet to go
> through all but i believe some contacts without any notes also were not
> syncd.
>
> thanks again,
> subs
>
> "Chris De Herrera" wrote:
>
>> Hi,
>> When ActiveSync comes across an item that won't sync, it stops. So try
>> creating a new Contacts folder and move the contacts there and sync.
>> Then
>> move them back until you find the contacts that do not sync. Some
>> possible
>> causes are embedded attachments in the Notes field.
>>
>>
>> --
>> Chris De Herrera
>> http://www.pocketpcfaq.com
>> http://www.pocketpctalk.com
>> http://www.tabletpctalk.com
>> http://www.mobilitytalk.com
>>
>> > was using htc ty tn II with wm 6 , sync with activesync 4.5 with
>> > computer
>> > having xp sp 3, synchronized 650 contacts. Subsequently upgraded to wm
>> > 6.1
>> > from htc site and then on synchronizing only 399 contacts get
>> > synchronised.
>>
>>


Posted by ocatapano on July 11, 2008, 1:54 pm
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I have the same problems

I was try all possible solution and nothing work.

Hard reset Htc Kaiser them erase all contacts on outlook pc them import
again all contac from .pst archive to outlook pc, uninstall and reinstall
active sync 4.5 and plug the USB cable for sync all again and only some
contacts pass to my kayser.

Sorry for my very bad english.

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