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December 30, 2005, 4:05 am
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It's the worse experience with a service provider.
Last time, I register a domain with yahoo. Later, they have some
"private domain registration". To avoid spam and other disturb, I
Then after some time, I set my domain forward to another host in
Yahoo's control panel, which is also hosted by yahoo, but the forwad
just don't work.
Then I trying to get support from yahoo side.
First, I send an email stating the problem, as I expected, they replied
saying the forward has no problem. I believe they didn't even look at
Then I reply the email, saying the forward still don't work, and i just
tested it. They began to reply with non-sense, saying my domain is NOT
hosted by them, bla bla bla... I explained a lot, but they seem don't
even know anything about private domain registration!
Below is the email they replied. I sent many emails, but they give the
Also, they claim their response time is 4-6 hours, which is already
well below average, however, in my case, the response time is half
Thank you for writing to Yahoo! Domains.
According to public whois database, your domain name "****.com" is
hosted through "SECURENET-SERVER.NET". Any question related to hosting,
please contact your current hosting provider, we are not responsible
Registrar: MELBOURNE IT, LTD. D/B/A INTERNET NAMES WORLDWIDE -
Whois Server: whois.melbourneit.com
Name Server[whois+dns with ip] NS1001.SECURENET-SERVER.NET
Name Server[whois+dns with ip] NS1002.SECURENET-SERVER.NET
Status: ACTIVE Updated Date: 03-mar-2005
Creation Date: 22-dec-2004
Expiration Date: 22-dec-2009
Please do not hesitate to reply if you need further assistance.
Yahoo! Customer Care
For assistance with all Yahoo! services please visit: