OT: Service Provider Discussion - What NG?

Do you have a question? Post it now! No Registration Necessary.  Now with pictures!

Threaded View

Response on my DSL connection has slowly  been going downhill over the past
months to where it's now not a whole lot better than the 56k dialup I used to

Ok, an exaggeration.... but it's still quite frustrating.

What's weird is that many times if I just stop an apparently-stalled process and
re-start it;  it runs fine.   e.g. Opening a web page, connecting to a NG
server, retrieving email.  

I'm reluctant to mention the ISP because I don't know enough to say whether it's
the ISP or something local.

Does anybody know of an NG where this sort of discussion is common?

Re: Service Provider Discussion - What NG?

(PeteCresswell) wrote:
Quoted text here. Click to load it

Search your News providers listing.

My 2cents?
Run a Monitor, record the results and be sure it is what it is.
In and Out.
Depending on your ISP and your setup, there could be host of issues, not all
ISP related.
If you're ok after a restart..then a stall...
Make sure you've looked inside before you yell outside.
Better to have a strong offence ;)

Course, if it is your ISP, best thing to do is either...
1. Call em on the phone. It really is the best forum for these things ;)
2. Get another ISP.


Re: Service Provider Discussion - What NG?

Quoted text here. Click to load it

Not if you have the ISPs around here, whose phone support is amazingly

I've been having a sporadic problem where I can't connect to my site
nor my site's email account.  Tracert doesn't even manage one hop. Can
reach everywhere else.  Other people can reach my site (it's not
down.)  Call the ISP and as soon as they hear I have a firewall, they
insist my firewall must be blocking it (I checked, it wasn't).  They
basically have canned responses, most of which involve insisting that
things can't be their fault.

Quoted text here. Click to load it

Sad to say, my terribly-lacking ISP is better than the other one - and
I'm lucky enough to live someplace where there is a choice of cable
companies - most towns have only one.

If you always do what you've always done, you'll always get what you've
always got.

Re: OT: Service Provider Discussion - What NG?


Quoted text here. Click to load it

This was discussed here recently, William Tasso knows a lot about it,
something about the lines being shared, and if lots of people are
concurrently using them each gets a share of the bandwidth.

He'll jump in shortly and explain, it's not my area.


The Probert Encyclopaedia
Over 235,000 definitions and descriptions

Re: OT: Service Provider Discussion - What NG?

Writing in news:alt.www.webmaster
 From the safety of the NTL cafeteria

Quoted text here. Click to load it


Quoted text here. Click to load it

you rang?

Quoted text here. Click to load it

ahh, yes - that will be your "contention ratio" sir.

further info: http://www.google.com/search?q=define+%22contention+ratio%22

William Tasso

Virtue is its own punishment.

Re: OT: Service Provider Discussion - What NG?

Per William Tasso:
Quoted text here. Click to load it

Interesting.  That's exactly the phenom I thought I'd avoid by going DSL instead
of cable modem.  

It makes sense as an explanation for my situation: gradual degradation over time
(as the provider signs up more people in the area...).

But I'm still going to do the dedicated local wire thing before going on.

Re: OT: Service Provider Discussion - What NG?

Quoted text here. Click to load it

There are all kinds of things that will cause that type of degradation.

The things to check in your house:
NIC card, driver
Cables, both RJ11 and RJ45
Does your provider require the use of phone filters? These can cause slow
downs like your describing, but sometimes they just stop filtering and your
connection goes down.
Virus' worms, although sometimes not detectable by software may exist and
cause that type of degradation.

On the ISP side:
They might have a troubled line card
Bridge taps, or the lack of bridge taps
If they use Transparent proxy that may be flaky
Half Duplex subnets
Pure congestion on the core Fibre/T3 etc.
The core router may be maxed out and be dropping packets.

I'm sure there's more, but hopefully that helps a little.

Kris Cote - Storm3 Communications Inc.
Wholesale  & Retail VoIP in Canada and the USA
Wholesale DSL in every Enabled community in North America

Re: OT: Service Provider Discussion - What NG?

(PeteCresswell) wrote:

Quoted text here. Click to load it

Could be a DNS problem. Is it faster connecting to a server using the IP
address than using the domain name?

Toby A Inkster BSc (Hons) ARCS
Contact Me  ~ http://tobyinkster.co.uk/contact

Re: OT: Service Provider Discussion - What NG?

Per Toby Inkster:
Quoted text here. Click to load it

Not perceptably.  

Re: Service Provider Discussion - What NG?

Quoted text here. Click to load it

http://www.dslreports.com isn't a newsgroup but has everything you would
ever want to know about troubleshooting broadband. The first thing I'd do
would be trim back all phone connections to shiny copper.

Re: Service Provider Discussion - What NG?

Per Jim:
Quoted text here. Click to load it

That site looks pretty impressive.  

My provider's speed is way, way down towards the bottom of their rating list

Tried LavaNet's measurement tool and came out only twice the speed of a 56k
modem the first time and 3x the second time.    Was getting 5x some months ago
when I first tried it.

Been putting off the wiring thing ever since I went to Radio Shack to get the
proper cable (can't recall the name at the moment) and the sales guy basically
said "huh?"....

Now I guess it's time to get some cable, run it, and re-test before I go off on
the ISP tangent.   The plan is to run a dedicated wire from the telco's customer
interface box to my 'puter, and then put a single DSL dongle on the connection
between the box and everything else.

Re: Service Provider Discussion - What NG?

(PeteCresswell) wrote:

Quoted text here. Click to load it

Sounds to me like it is a DSL problem. As a quick test run a telephone
cable from your DSL modem directly to the telco interface box (NID) with
everything else in the house disconnected. If that corrects the problem,
then your internal wiring needs to be looked at. If it does not, then
there is a problem between the NID and the Central office. Also be aware
that there was a problem with early NID's (incorrect wiring of a
resistor) that caused the problem you describe. So there is a remote
possibility that the problem is in the NID itself.

If your DSL provider is Verizon then it is fairly easy to get them to
look at it the loop connection. If it is another provider, then they
probably use Covad's facilities that are co-located in the Verizon C.O.
That can be a real PITA to get them to talk to each other but with
patience it can be done. How far away are you from the the C.O? (check
DSL reports for distance). If you're over 15,000 feet you can also have
the problems you describe.

To answer your original question, a better NG for this discussion would
be comp.dcom.xdsl. If Verizon is your provider than you can find answers
at this forum - http://www.dslreports.com/forum/ilec,vz

You can also search google groups for

DSL indoor splitter

for I diagram that I posted on how I wired up my location. It shows the
Radio Shack parts that I used.

Arnie Goetchius (went to high school down the road from you in Berwyn)

Re: OT: Service Provider Discussion - What NG?

On 06 Nov 2005 (PeteCresswell) wrote in alt.www.webmaster

Quoted text here. Click to load it

Are you Pete of Yorkshire?


Re: OT: Service Provider Discussion - What NG?

Per Duende:
Quoted text here. Click to load it


Pete of Paoli Pennsylvania.

(and don't stand too close to anybody's mouth when they say that fast...)

Re: OT: Service Provider Discussion - What NG?

Well, here's a checklist of some things you could do to find out if
it's an external (not connected with the computer or ISP, like solar
flares) or internal (network card, memory allocation, or ISP) problem.

If you have a swivel chair, I recommend sitting in it, and swiveling
around slowly and looking at the entire room for potential problems.
Microwave? What voltage? How far away from the computer is the
Is the there a window in the room? Look out the window. There could be
a strong over-riding frequency from outside (e.g. a policeman's radar
gun) which would slow or stop your network connection.
Remember that computers are subject to FCC compliance guidelines which
state that they will "1. not generate harmful interference" and "2.
accept any harmful interference, including interference that causes
unwanted results."
Think of external interference like this... You are listening to the
radio. If someone comes by and suddenly broadcasts on the same
frequency, your radio will pick up the closer stronger frequency, even
though the radio station broadcasting on that frequency is pumping out
the sugnal with thousands of times more power. It's that way with
network connections too. Closer signals that are similar or the same to
the frequency used by your network hub will almost always override the
network, causing frequent slow-downs or dropped connections. I would
also check to see if your network hub registers activity on your
frequency when you are not actively online (this might indicate that
someone has hacked your connection and is sharing your bandwidth).

If it's none-of-the-above then it's possibly an internal problem (your
computer, or your ISP)
Does the blackout occur only at certain times of the day? That's an ISP
problem for sure.
Does the blackout occur only when you are running certain programs?
That's a computere problem.

Unfortunately since I don't know more details about your computer or
ISP I can't offer more detailed advice, but hopefully that will help.

Site Timeline