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- IP Address problem on website
October 14, 2009, 12:37 pm
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I am hoping somebody here can shed some light on a problem I currently
have that started a few days ago. Every visitor to my website is
showing an IP address of 126.96.36.199 who is shows that to be...
Servage are my hosts, and I have used them for a number of years with
A few days ago I was having a problem with my domain and while fixing
that issue they updated my DNS as I have a unique site IP address
through their shared hosting.
To me, seeing everyone originating from the same IP now suggests that
all my traffic is being directed through a proxy of some sort. Servage
deny using proxies, but have offered no solution to the issue. they
cannot seem to understand what I am trying to tell them, and have
offered nothing useful. I will definitely be changing hosts in a few
days time, this being the final straw with Servage hosting.
I have pointed out to them that I have no way of blocking spammers and
hackers or basic security of IP tracking on my visitors.
Has anyone else had this problem, and have any idea what is causing it?
Re: IP Address problem on website
There may be a language issue involved. A proxy is a specific type of
net entity. If they say they are not using a proxy, they are probably
What comes to mind though as the possible cause is that they may be
redirecting. I'm not conversant with all the ways redirection can
occur. I do know that godaddy for example offers a couple types of
redirection, one with masking and one without, and it occurs within
their hosting environment.
In any case, it sounds as if requests are reaching their shared
hosting system and are then being redirected to your shared host that
has your dedicated ip-address, but although the address of your host
is now shown as your dedicated-ip, the request source is shown as the
system that is doing the redirection and the actual source has been
I'm far from expert in how shared hosting is implemented... I could
design it and implement it from scratch, but that doesn't have any
relationship to how things are done with the existing hardware and
What I suggest is that instead of asking them about proxies, you ask
them about how the internal redirection works within their shared
hosting environment. Maybe they will understand it from that point of
Or maybe someone who knows more about it will be able to help.
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