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- Posted on
January 26, 2007, 5:00 pm
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We have an online form on our site that uses scripts/formemail.bml on
our web host's server. It has worked well in th past, but now users
with Norton are reporting a submission error with the suggested fix to
be that they reconfigure their Firewall. Does anyone know of a fix? Or
a better, more reliable way of having an online forum?
Thank you for taking the time to submit your information.
Unfortunately, we encountered an error during processing. Our servers
were unable to determine the origin of the submission and did not
receive your information.
If you are using Norton Internet Security or Norton Personal Firewall,
please read Passing Referrer Instructions.
Zone Alarm Pro users, please enable referers. Open the options and
uncheck the Remove Private Header information in the Cookies tab.
In Opera, open the preferences and choose Privacy. Check the box to
enable referrer logging.
Some hardware proxy servers or firewalls may also remove or remove your
referer. Check with your hardware manufacturer for technical support.
If you continue to experience issues, please contact the Web site's
owner for further assistance.
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