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warning. avoid HP handhelds(jornada). HP support sucks

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warning. avoid HP handhelds(jornada). HP support sucks Arthur Allard 03-03-2004
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Posted by Arthur Allard on March 3, 2004, 11:36 am
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After having my palm pilot stolen, I chose to purchase an HP Jornada
720 some time ago.WORST MISTAkE OF MY LIFE. HP no longer supports the
jornada series. There are NO updates, and installing software is a
waste of time. I used to be an HP diehard, but those days are gone
after very bad experiences with support on HP products.That's why
there are so many different types of products. HP releases new
products so that it can eliminate support on its "older" products very
early in the product life cycle.Don't let HP HYPE control you. Buy
from a manufacturer who gives better life cycle support on its
products.


Posted by Michael Tam on March 4, 2004, 10:50 am
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Good day,

> After having my palm pilot stolen, I chose to purchase an HP Jornada
> 720 some time ago.WORST MISTAkE OF MY LIFE. HP no longer supports the
> jornada series. There are NO updates, and installing software is a
> waste of time. I used to be an HP diehard, but those days are gone
> after very bad experiences with support on HP products.That's why
> there are so many different types of products. HP releases new
> products so that it can eliminate support on its "older" products very
> early in the product life cycle.Don't let HP HYPE control you. Buy
> from a manufacturer who gives better life cycle support on its
> products.

What are you talking about? Don't blame your own lack of research
before buying a product on HP.

The J720 was released about 5 YEARS ago. HP has stopped supporting it
for several years as well. You haven't been able to buy the J720 or its
accessories in retail chains for years.

As for software, there is plenty of third party HPC 2000 software that
is compatible with the J720 around. Just do a search on the internet.
There are whole website sites built around software for the J720.

Regards,
Michael Tam

--
-------------------------------------
Michael Tam
e-mail: vitualis (at) michaeltam.com
website: http://www.michaeltam.com


Posted by hel on March 4, 2004, 9:42 am
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J720
Born Oct 2001
Died Oct 2001

J728
Born Jun 2002
Died unk.

HP was selling these - not many apparently - up to about a year ago,
in the form of the 728. The 728 is the same as the 720 except 64 MB.

--
40th Floor - Software @ http://40th.com/
GT40 encryption-database toolkit



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