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Posted by livin on December 28, 2005, 10:56 pm
Please log in for more thread options Chris,
The first thing I did was read your FAQ page (fantastic btw!).
All items give the error, immediately.... I can delete the partnership and
recreate one... within 2 seconds all items say 'attention required' - but
again, the other user on the same PC works perfectly every time!
I already tried ALL suggestions I have read in newsgroup and web site posts
going back 2 years... including:
a) creating a new PST
b) running Outlook 2003, Help | Detect and Repair...
c) running scanpst.exe
There must be a better way to troubleshoot this. It is pittiful that after
all these years AS does not have a better way to log/debug.
To anyone on the MS team developing this app... shame on you for not making
it easier to troubleshoot!
btw.. I'm not just spouting off, I worked at MS for 5 years. I know first
hand what they CAN do, but do not.
> Hi,
> ActiveSync writes data to the registry so using the Power User will cause
> you some problems.
>
> Beyond that to find the problem, try unchecking the items in ActiveSync,
> sync until you find the category causing the problem. Then create a new
> folder in Outlook, cut your data of that type and paste it into the new
> folder. Sync and then move them back until you find the item causing the
> problem.
>
>
> --
> Chris De Herrera
> http://www.pocketpcfaq.com
> http://www.tabletpctalk.com
> http://www.pocketpctalk.com
> http://www.mobilitytalk.com
>
> ActiveSync 4.x Troubleshooting Guide -
> http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm
>
>> Hi Rob,
>> I first tried to sync with the 2nd acct... not the first. After 3 hours
>> of trying group post suggestions I tried the 1st acct... which worked
>> fine.
>>
>> I raised the acct to Admin, no change.
>>
>> I tried syncing via wireless & USB, same errors.
>>
>> something is wrong in the AS3.8 profile or AS is looking in the wrong
>> place. How can I ensure the specifics are correct for that user?
>>
>> One other thing... on the acct that worked, when I check 'Files' to sync,
>> it poped up a msg about creating a files folder and such. On the acct
>> that did not work, it never did.
>>
>> thanks for the help!
>>
>>
>>>
>>>>I have two Users on my WinXP pro machine (all patches installed).
>>>>... using a new hx4700 iPAQ with Activesync 3.8 (new install, not used
>>>>A.S.
>>>>before)
>>>>... running MS Office 2003 with all patches .
>>>>
>>>>1st user) Admin acct... connects/creates partnership, everything works
>>>>fine.
>>>>within 10 seconds all items are sync'd.... several hundred contacts, cal
>>>>events, files, etc... very impresive actually.
>>>>
>>>>2nd user) Power user level... connects/creates partnership, tries to
>>>>sync
>>>>and gives error "Attention Required" on every item. I select "Resolve
>>>>issues" it tells me it cannot sync, try reconnect, blah, blah... which
>>>>is
>>>>useless (thanks MS!)
>>>> note: this acct has been in use for two years... but the Outlook2003
>>>>profile is brand spank'n new... never existed until I installed the A.S
>>>>3.8
>>>>and tried to sync. I did a Help\Repair on OL2003 and also did a pst scan
>>>>(which it did not need since it was minutes old at the time but I
>>>>figured
>>>>I'd try since other posts suggested it).
>>>>
>>>>Anyone know what the heck is going on or how to fix this?
>>>
>>> Are you synchronizing the same Pocket PC using two different user
>>> accounts? This could cause confusion with the unit, as it thinks it's
>>> synchronizing to one profile, rather than two.
>>>
>>> Also, if you elevate the Power User to Admin, do you get the same
>>> error messages?
>>>
>>> --
>>> Rob Borek
>>> Microsoft MVP - Mobile Devices
>>> Want *ONE ON ONE* support? http://www.pocketpcone2one.com
>>> Please place all replies into the newsgroup so that others can benefit.
>>
>>
>
>
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