Click here to get back home

unread deleted items do not synch
 Home | NewsGroups | Search | About
Login Password
Register Now!
 microsoft.public.pocketpc.activesync    Post an article   get this group's latest topics as an RSS feed add this group's latest topics to your My MSN content add this group's latest topics to your My Yahoo content
Subject Author Date
unread deleted items do not synch Grant 01-19-2006
Get Chitika Premium
Posted by Grant on January 19, 2006, 12:17 pm
Please log in for more thread options
 Hi,
I have upgraded my PC from Win2K to XP and Outlook 2003. Since then unread
mail items which are deleted still show as unread on my mobile device. I am
using Active Synch 3.8 as my iPAQ runs pocket PC 4.2. Has anyone seen this
problem or know of a way to get this synching properly.

Thanks

Grant

Posted by Raj Pillai on January 19, 2006, 1:22 pm
Please log in for more thread options
 Hi Grant,

See if this http://www.pocketpcfaq.com/raj/Unread.html helps you resolve
your problem.

--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj


> Hi,
> I have upgraded my PC from Win2K to XP and Outlook 2003. Since then unread
> mail items which are deleted still show as unread on my mobile device. I
> am
> using Active Synch 3.8 as my iPAQ runs pocket PC 4.2. Has anyone seen this
> problem or know of a way to get this synching properly.
>
> Thanks
>
> Grant



Posted by Grant on January 20, 2006, 3:33 am
Please log in for more thread options
Hi Raj,

Thanks for that. I went through the outlined procedure and it gets rid of
the unwanted mails but does not prevent the issue reoccuring. Let me explain
in more detail.
If my mobile device is in its cradle synching with the PC and I have an
unread mail in my outlook inbox, the mobile device correctly shows 1 unread
mail. If on the PC I open the mail, this synchronizes correctly and the
mobile device shows no unread mails. If, on the other hand, on the PC I move
the unread mail to the deleted mails folder the mobile device still shows 1
unread mail instead of 0. Opening AvtiveSynch on the taskbar and choosing
synchronize makes no difference. However, removing the mobile device from the
cradle and replacing it does cause synch to work properly and the mobile
device shows 0 unread mails.

Cheers

Grant

"Raj Pillai" wrote:

> Hi Grant,
>
> See if this http://www.pocketpcfaq.com/raj/Unread.html helps you resolve
> your problem.
>
> --
> Regards,
> Raj Pillai
> Microsoft MVP - Mobile Devices
> http://www.pocketpcfaq.com/raj
>
>
> > Hi,
> > I have upgraded my PC from Win2K to XP and Outlook 2003. Since then unread
> > mail items which are deleted still show as unread on my mobile device. I
> > am
> > using Active Synch 3.8 as my iPAQ runs pocket PC 4.2. Has anyone seen this
> > problem or know of a way to get this synching properly.
> >
> > Thanks
> >
> > Grant
>
>
>

Posted by Raj Pillai on January 20, 2006, 7:32 am
Please log in for more thread options
Hi Grant,

Sorry, I misinterpreted your problem. The issue you are experiencing is
documented - http://support.microsoft.com/?id=829060.

Are you upto date with the Service Packs for Outlook 2003? A similar issue
has been fixed earlier in SP1. Refer "Deleted e-mail messages are not
removed from a Pocket PC or Smartphone device" in -
http://support.microsoft.com/?id=872839

--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj


> Hi Raj,
>
> Thanks for that. I went through the outlined procedure and it gets rid of
> the unwanted mails but does not prevent the issue reoccuring. Let me
> explain
> in more detail.
> If my mobile device is in its cradle synching with the PC and I have an
> unread mail in my outlook inbox, the mobile device correctly shows 1
> unread
> mail. If on the PC I open the mail, this synchronizes correctly and the
> mobile device shows no unread mails. If, on the other hand, on the PC I
> move
> the unread mail to the deleted mails folder the mobile device still shows
> 1
> unread mail instead of 0. Opening AvtiveSynch on the taskbar and choosing
> synchronize makes no difference. However, removing the mobile device from
> the
> cradle and replacing it does cause synch to work properly and the mobile
> device shows 0 unread mails.
>
> Cheers
>
> Grant
>
> "Raj Pillai" wrote:
>
>> Hi Grant,
>>
>> See if this http://www.pocketpcfaq.com/raj/Unread.html helps you resolve
>> your problem.
>>
>> --
>> Regards,
>> Raj Pillai
>> Microsoft MVP - Mobile Devices
>> http://www.pocketpcfaq.com/raj
>>
>>
>> > Hi,
>> > I have upgraded my PC from Win2K to XP and Outlook 2003. Since then
>> > unread
>> > mail items which are deleted still show as unread on my mobile device.
>> > I
>> > am
>> > using Active Synch 3.8 as my iPAQ runs pocket PC 4.2. Has anyone seen
>> > this
>> > problem or know of a way to get this synching properly.
>> >
>> > Thanks
>> >
>> > Grant
>>
>>
>>



Posted by Grant on January 23, 2006, 2:56 am
Please log in for more thread options
Hi Raj,

Thank you very much. SP1 has cured the problem. Thanks again for your help.

Best Regards

Grant

"Raj Pillai" wrote:

> Hi Grant,
>
> Sorry, I misinterpreted your problem. The issue you are experiencing is
> documented - http://support.microsoft.com/?id=829060.
>
> Are you upto date with the Service Packs for Outlook 2003? A similar issue
> has been fixed earlier in SP1. Refer "Deleted e-mail messages are not
> removed from a Pocket PC or Smartphone device" in -
> http://support.microsoft.com/?id=872839
>
> --
> Regards,
> Raj Pillai
> Microsoft MVP - Mobile Devices
> http://www.pocketpcfaq.com/raj
>
>
> > Hi Raj,
> >
> > Thanks for that. I went through the outlined procedure and it gets rid of
> > the unwanted mails but does not prevent the issue reoccuring. Let me
> > explain
> > in more detail.
> > If my mobile device is in its cradle synching with the PC and I have an
> > unread mail in my outlook inbox, the mobile device correctly shows 1
> > unread
> > mail. If on the PC I open the mail, this synchronizes correctly and the
> > mobile device shows no unread mails. If, on the other hand, on the PC I
> > move
> > the unread mail to the deleted mails folder the mobile device still shows
> > 1
> > unread mail instead of 0. Opening AvtiveSynch on the taskbar and choosing
> > synchronize makes no difference. However, removing the mobile device from
> > the
> > cradle and replacing it does cause synch to work properly and the mobile
> > device shows 0 unread mails.
> >
> > Cheers
> >
> > Grant
> >
> > "Raj Pillai" wrote:
> >
> >> Hi Grant,
> >>
> >> See if this http://www.pocketpcfaq.com/raj/Unread.html helps you resolve
> >> your problem.
> >>
> >> --
> >> Regards,
> >> Raj Pillai
> >> Microsoft MVP - Mobile Devices
> >> http://www.pocketpcfaq.com/raj
> >>
> >>
> >> > Hi,
> >> > I have upgraded my PC from Win2K to XP and Outlook 2003. Since then
> >> > unread
> >> > mail items which are deleted still show as unread on my mobile device.
> >> > I
> >> > am
> >> > using Active Synch 3.8 as my iPAQ runs pocket PC 4.2. Has anyone seen
> >> > this
> >> > problem or know of a way to get this synching properly.
> >> >
> >> > Thanks
> >> >
> >> > Grant
> >>
> >>
> >>
>
>
>

Similar ThreadsPosted
Unread Marks In Deleted Folder February 7, 2006, 10:49 am
Deleted mesages from PDA show as unread on desktop February 26, 2006, 1:37 am
Email items that was deleted on PocketPc are not deleted on server November 1, 2006, 7:12 am
cannot recover deleted items September 26, 2005, 3:59 am
WM5 Deleted items not removed from server. December 26, 2006, 4:08 pm
Outlook won't update Inbox deleted items September 9, 2005, 10:47 am
WM5 - "Empty deleted items" and "Clear Outlook email" are both greyed out... April 28, 2006, 9:19 am
Items deleted on PocketPC Won't Delete off Exchange Server after ActiveSync May 23, 2006, 2:02 pm
How to synch up *selective* items of a PPC with 2 machines? July 10, 2005, 7:34 pm
Deleted mails on phone is not deleted on server February 27, 2008, 4:19 pm

Our other projects:

Art Dolls, Fairies and Mermaids - Sunnyfaces.net

Roy's Linux, Programming and Search Engines messages

1-Script XML SitemapXML Sitemap