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Posted by Marianne Edlund on October 2, 2005, 3:23 pm
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Hi,
This problem just drives me crazy: i have searched the net, and found a lot
of the same solutions, but none of them helped. I hope there's someone on
this newsgroup who can help me/
I have a second-hand HP Ipaq 5450 / laptop with XP/SP2. Ipaq still works
fine on the PC of the former owner.
Was so stupid to connect ipaq before installing ActiveSync 3.8 --> unknown
device listed under USB-devices
Here's what I tried so far ( numerous times):
- in driver manager, uninstalled unknown device (both in safe mode en normal
mode); uninstalled activesync, rebooted, installed activesync en followed
the right procedure. I still get the 'unknown device'
- manually copied wceusbsh.inf, wceusbsh.cat and acmeusbsh.inf from the
/activesync-folder to windows/inf and wceusbsh.sys to
windos/system32/drivers, then uninstalled, reinstalled etc. Didn't help
either
- uninstalled USB hubs, controllers and 'unknown device' and reinstalled
again... didn't help either.
- activesync is under the exception list for windows firewall, so that is
not the cause neither
Thx a lot in advance,
marianne
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Posted by Raj Pillai on October 2, 2005, 7:01 pm
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Hi Marianne,
Could it be a case of a faulty USB cradle? If you have access to another
computer try to setup a partnership on it to test if the fault is with the
cradle.
--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj
> Hi,
>
> This problem just drives me crazy: i have searched the net, and found a
> lot of the same solutions, but none of them helped. I hope there's someone
> on this newsgroup who can help me/
>
> I have a second-hand HP Ipaq 5450 / laptop with XP/SP2. Ipaq still works
> fine on the PC of the former owner.
>
> Was so stupid to connect ipaq before installing ActiveSync 3.8 --> unknown
> device listed under USB-devices
>
> Here's what I tried so far ( numerous times):
> - in driver manager, uninstalled unknown device (both in safe mode en
> normal mode); uninstalled activesync, rebooted, installed activesync en
> followed the right procedure. I still get the 'unknown device'
>
> - manually copied wceusbsh.inf, wceusbsh.cat and acmeusbsh.inf from the
> /activesync-folder to windows/inf and wceusbsh.sys to
> windos/system32/drivers, then uninstalled, reinstalled etc. Didn't help
> either
>
> - uninstalled USB hubs, controllers and 'unknown device' and reinstalled
> again... didn't help either.
>
> - activesync is under the exception list for windows firewall, so that is
> not the cause neither
>
> Thx a lot in advance,
>
> marianne
>
>
>
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Posted by your on October 12, 2005, 7:12 pm
Please log in for more thread options Hi
Don't know it you have fixed it yet but I had a problem with my ipaq
hp5550 suddenly coming up with an unknown device error, having tried
soft reset, hard reset, uninstalling USB driver, installing USB
drivers, you name it I tried it. I had a second pc and it also
wouldn't recognise it, which I had read happened to someone else.
Luckily for me I had a USB cable which I used when I left my cradle @
home. So I thought I would try it, I had nothing to lose, to my
surprise it worked. So there was nothing wrong with my pda J. I found
both my pc connect ok as before on my USB cable. After thinking about
it clicked it must be the connection in the cradle where my pda sits.
So I tried putting my pda in the cradle and holding it in various
positions found it worked only when held in a certain position, meaning
it wasn't seated correctly. In my case the problem is from just
pulling it out without using the release button round the back. I
don't know if it can be fixed. So if your pda suddenly isn't
recognised by your pc and you've done the active sync update route
and drivers etc. try a different USB connection, (N.B. trying the
serial cable route with the cable won't work if it's your cradle).
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Posted by your on October 12, 2005, 7:04 pm
Please log in for more thread options
Marianne Edlund wrote:
> Hi,
>
> This problem just drives me crazy: i have searched the net, and found a lot
> of the same solutions, but none of them helped. I hope there's someone on
> this newsgroup who can help me/
>
> I have a second-hand HP Ipaq 5450 / laptop with XP/SP2. Ipaq still works
> fine on the PC of the former owner.
>
> Was so stupid to connect ipaq before installing ActiveSync 3.8 --> unknown
> device listed under USB-devices
>
> Here's what I tried so far ( numerous times):
> - in driver manager, uninstalled unknown device (both in safe mode en normal
> mode); uninstalled activesync, rebooted, installed activesync en followed
> the right procedure. I still get the 'unknown device'
>
> - manually copied wceusbsh.inf, wceusbsh.cat and acmeusbsh.inf from the
> /activesync-folder to windows/inf and wceusbsh.sys to
> windos/system32/drivers, then uninstalled, reinstalled etc. Didn't help
> either
>
> - uninstalled USB hubs, controllers and 'unknown device' and reinstalled
> again... didn't help either.
>
> - activesync is under the exception list for windows firewall, so that is
> not the cause neither
>
> Thx a lot in advance,
>
> marianne
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Posted by your on October 12, 2005, 7:08 pm
Please log in for more thread options Marianne Edlund wrote:
> Hi,
>
> This problem just drives me crazy: i have searched the net, and found a lot
> of the same solutions, but none of them helped. I hope there's someone on
> this newsgroup who can help me/
>
> I have a second-hand HP Ipaq 5450 / laptop with XP/SP2. Ipaq still works
> fine on the PC of the former owner.
>
> Was so stupid to connect ipaq before installing ActiveSync 3.8 --> unknown
> device listed under USB-devices
>
> Here's what I tried so far ( numerous times):
> - in driver manager, uninstalled unknown device (both in safe mode en normal
> mode); uninstalled activesync, rebooted, installed activesync en followed
> the right procedure. I still get the 'unknown device'
>
> - manually copied wceusbsh.inf, wceusbsh.cat and acmeusbsh.inf from the
> /activesync-folder to windows/inf and wceusbsh.sys to
> windos/system32/drivers, then uninstalled, reinstalled etc. Didn't help
> either
>
> - uninstalled USB hubs, controllers and 'unknown device' and reinstalled
> again... didn't help either.
>
> - activesync is under the exception list for windows firewall, so that is
> not the cause neither
>
> Thx a lot in advance,
>
> marianne
Don't know it you have fixed it yet but I had a problem with my ipaq
hp5550 suddenly coming up with an unknown device error, having tried
soft reset, hard reset, uninstalling USB driver, installing USB
drivers, you name it I tried it. I had a second pc and it also
wouldn't recognise it, which I had read happened to someone else.
Luckily for me I had a USB cable which I used when I left my cradle @
home. So I thought I would try it, I had nothing to lose, to my
surprise it worked. So there was nothing wrong with my pda :-). I found
both my pc connect ok as before on my USB cable. After thinking about
it clicked it must be the connection in the cradle where my pda sits.
So I tried putting my pda in the cradle and holding it in various
positions found it worked only when held in a certain position, meaning
it wasn't seated correctly. In my case the problem is from just
pulling it out without using the release button round the back. I
don't know if it can be fixed. So if your pda suddenly isn't
recognised by your pc and you've done the active sync update route
and drivers etc. try a different USB connection, (N.B. trying the
serial cable route with the cable won't work if it's your cradle).
Michael
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