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Subject Author Date
uninstall business contacts for pocket pc Craig 06-19-2007
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Posted by Craig on June 19, 2007, 1:42 pm
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 I am trying to install the new download uninstall business contacts for
smartphones but I had previously installed uninstall business contacts for
pocket pc and the smartphone verion will not install on top of it.
Unfortunately, I cannot uninstall uninstall business contacts for pocket pc
either. I am using the add/remove programs on the Vista PC and it runs
through the remove process but the entry for the program remains in
add/rermove programs - even after a rebbot. So for now I cannot install the
smartphone version. Any ideas?

Posted by Craig on June 19, 2007, 2:21 pm
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 Problem solved re uninstalling BCM for PPC: you cannot remove in the
add/remove programs, instead you have to run the installation for business
contacts for pocket pc and select remove. You also have to run this by
righ-clicking and running as administrator in Vista. Then I was able to
install the smartphone version.

"Craig" wrote:

> I am trying to install the new download uninstall business contacts for
> smartphones but I had previously installed uninstall business contacts for
> pocket pc and the smartphone verion will not install on top of it.
> Unfortunately, I cannot uninstall uninstall business contacts for pocket pc
> either. I am using the add/remove programs on the Vista PC and it runs
> through the remove process but the entry for the program remains in
> add/rermove programs - even after a rebbot. So for now I cannot install the
> smartphone version. Any ideas?

Posted by Allen on June 19, 2007, 3:54 pm
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In your message, you indicated that there was a smartphone version of BCM. I
was unaware that this download was available. When did it become available
and what is the url for it? I am using a Q and Windows XP SP 2.

"Craig" wrote:

> Problem solved re uninstalling BCM for PPC: you cannot remove in the
> add/remove programs, instead you have to run the installation for business
> contacts for pocket pc and select remove. You also have to run this by
> righ-clicking and running as administrator in Vista. Then I was able to
> install the smartphone version.
>
> "Craig" wrote:
>
> > I am trying to install the new download uninstall business contacts for
> > smartphones but I had previously installed uninstall business contacts for
> > pocket pc and the smartphone verion will not install on top of it.
> > Unfortunately, I cannot uninstall uninstall business contacts for pocket pc
> > either. I am using the add/remove programs on the Vista PC and it runs
> > through the remove process but the entry for the program remains in
> > add/rermove programs - even after a rebbot. So for now I cannot install the
> > smartphone version. Any ideas?

Posted by Mike (Bryett En on June 22, 2007, 5:46 am
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http://www.microsoft.com/downloads/details.aspx?FamilyId=D9620097-E8F9-41F3-AE66-A7067DAC7ACE&displaylang=en

cant get mine to work though - just errors on syncing and leaves a blank
list of bcm contacts on phone.

If anyone finds whats wrong id be glad to know of it

Have turned on verbose logging and tracked the error to be

2007-06-22 00:38:02 SyncBegin <sync
xmlns="http://schemas.microsoft.com/as/2004/core" type="scheduled"/>
2007-06-22 00:38:03 SendStatus SyncBegin, hr=0x0
2007-06-22 00:38:04 EngineBegin desktop

2007-06-22 00:38:04 ConnInfo Failed (0x80004005)
2007-06-22 00:38:05 RadioInf Dormant mode on [Ping]
2007-06-22 00:38:06 RadioInf Dormant mode on [Ping]
2007-06-22 00:39:07 EngineEnd hr=0x0
2007-06-22 00:39:07 SyncEnd
2007-06-22 00:39:07 AutdMode old=2, new=2, hr=0x0
2007-06-22 00:39:07 Scheduled 2007-06-22 00:44:07, handle=0x3f000050, hr=0x0
2007-06-22 00:39:07 SendStatus SyncEnd, hr=0x0

"Allen" wrote:

> In your message, you indicated that there was a smartphone version of BCM. I
> was unaware that this download was available. When did it become available
> and what is the url for it? I am using a Q and Windows XP SP 2.
>
> "Craig" wrote:
>
> > Problem solved re uninstalling BCM for PPC: you cannot remove in the
> > add/remove programs, instead you have to run the installation for business
> > contacts for pocket pc and select remove. You also have to run this by
> > righ-clicking and running as administrator in Vista. Then I was able to
> > install the smartphone version.
> >
> > "Craig" wrote:
> >
> > > I am trying to install the new download uninstall business contacts for
> > > smartphones but I had previously installed uninstall business contacts for
> > > pocket pc and the smartphone verion will not install on top of it.
> > > Unfortunately, I cannot uninstall uninstall business contacts for pocket
pc
> > > either. I am using the add/remove programs on the Vista PC and it runs
> > > through the remove process but the entry for the program remains in
> > > add/rermove programs - even after a rebbot. So for now I cannot install
the
> > > smartphone version. Any ideas?

Posted by Allen on June 22, 2007, 10:03 am
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Is the same download available for Outlook 2003?

"Mike (Bryett Enterprise LTD)" wrote:

>
http://www.microsoft.com/downloads/details.aspx?FamilyId=D9620097-E8F9-41F3-AE66-A7067DAC7ACE&displaylang=en
>
> cant get mine to work though - just errors on syncing and leaves a blank
> list of bcm contacts on phone.
>
> If anyone finds whats wrong id be glad to know of it
>
> Have turned on verbose logging and tracked the error to be
>
> 2007-06-22 00:38:02 SyncBegin <sync
> xmlns="http://schemas.microsoft.com/as/2004/core" type="scheduled"/>
> 2007-06-22 00:38:03 SendStatus SyncBegin, hr=0x0
> 2007-06-22 00:38:04 EngineBegin desktop
>
> 2007-06-22 00:38:04 ConnInfo Failed (0x80004005)
> 2007-06-22 00:38:05 RadioInf Dormant mode on [Ping]
> 2007-06-22 00:38:06 RadioInf Dormant mode on [Ping]
> 2007-06-22 00:39:07 EngineEnd hr=0x0
> 2007-06-22 00:39:07 SyncEnd
> 2007-06-22 00:39:07 AutdMode old=2, new=2, hr=0x0
> 2007-06-22 00:39:07 Scheduled 2007-06-22 00:44:07, handle=0x3f000050, hr=0x0
> 2007-06-22 00:39:07 SendStatus SyncEnd, hr=0x0
>
> "Allen" wrote:
>
> > In your message, you indicated that there was a smartphone version of BCM.
I
> > was unaware that this download was available. When did it become available
> > and what is the url for it? I am using a Q and Windows XP SP 2.
> >
> > "Craig" wrote:
> >
> > > Problem solved re uninstalling BCM for PPC: you cannot remove in the
> > > add/remove programs, instead you have to run the installation for business
> > > contacts for pocket pc and select remove. You also have to run this by
> > > righ-clicking and running as administrator in Vista. Then I was able to
> > > install the smartphone version.
> > >
> > > "Craig" wrote:
> > >
> > > > I am trying to install the new download uninstall business contacts for
> > > > smartphones but I had previously installed uninstall business contacts
for
> > > > pocket pc and the smartphone verion will not install on top of it.
> > > > Unfortunately, I cannot uninstall uninstall business contacts for pocket
pc
> > > > either. I am using the add/remove programs on the Vista PC and it runs
> > > > through the remove process but the entry for the program remains in
> > > > add/rermove programs - even after a rebbot. So for now I cannot install
the
> > > > smartphone version. Any ideas?

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