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unable to restore backup to PPC

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unable to restore backup to PPC SueV 08-24-2006
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Posted by SueV on August 24, 2006, 5:26 pm
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I let the battery go dead on my PPC and tried to restore everything using a
backup I had created. It seems to restore most of the information to my PPC,
including placing the correct Device Name on the PPC. There were a few items
that it could not restore, so I had it skip those items. However, whenever I
disconnect and re-connect the PPC to the computer I get the Partnership Setup
Wizard again.

I synchronize some items using Intellisync, and it is able to access the PPC
with no trouble. However, Activesync still doesn't recognize my PPC. Is there
anything else I can do?

Posted by Chris De Herrera on August 24, 2006, 5:45 pm
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Hi,
Are you able to connect as a guest and then restore the backup?


--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.tabletpctalk.com
http://www.pocketpctalk.com
http://www.mobilitytalk.com

ActiveSync 4.x Troubleshooting Guide -
http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm

>I let the battery go dead on my PPC and tried to restore everything using a
> backup I had created. It seems to restore most of the information to my
> PPC,
> including placing the correct Device Name on the PPC. There were a few
> items
> that it could not restore, so I had it skip those items. However,
> whenever I
> disconnect and re-connect the PPC to the computer I get the Partnership
> Setup
> Wizard again.
>
> I synchronize some items using Intellisync, and it is able to access the
> PPC
> with no trouble. However, Activesync still doesn't recognize my PPC. Is
> there
> anything else I can do?



Posted by SueV on August 24, 2006, 6:12 pm
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Yes I connected as guest and restored the backup. I then disconnected and
did the reset it asked me to do, and when I re-connected, it started the
Partnership wizard again.

Intellisync will connect to it, identifying it with the correct device id,
but Activesync will not.

"Chris De Herrera" wrote:

> Hi,
> Are you able to connect as a guest and then restore the backup?
>
>
> --
> Chris De Herrera
> http://www.pocketpcfaq.com
> http://www.tabletpctalk.com
> http://www.pocketpctalk.com
> http://www.mobilitytalk.com
>
> ActiveSync 4.x Troubleshooting Guide -
> http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm
>
> >I let the battery go dead on my PPC and tried to restore everything using a
> > backup I had created. It seems to restore most of the information to my
> > PPC,
> > including placing the correct Device Name on the PPC. There were a few
> > items
> > that it could not restore, so I had it skip those items. However,
> > whenever I
> > disconnect and re-connect the PPC to the computer I get the Partnership
> > Setup
> > Wizard again.
> >
> > I synchronize some items using Intellisync, and it is able to access the
> > PPC
> > with no trouble. However, Activesync still doesn't recognize my PPC. Is
> > there
> > anything else I can do?
>
>
>

Posted by Chris De Herrera on August 26, 2006, 12:10 am
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Hi,
Try deleting the partnership on the PC. Don't forget to copy the backup to
another location to make sure you can restore again.


--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.tabletpctalk.com
http://www.pocketpctalk.com
http://www.mobilitytalk.com

ActiveSync 4.x Troubleshooting Guide -
http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm

> Yes I connected as guest and restored the backup. I then disconnected and
> did the reset it asked me to do, and when I re-connected, it started the
> Partnership wizard again.
>
> Intellisync will connect to it, identifying it with the correct device id,
> but Activesync will not.
>
> "Chris De Herrera" wrote:
>
>> Hi,
>> Are you able to connect as a guest and then restore the backup?
>>
>>
>> --
>> Chris De Herrera
>> http://www.pocketpcfaq.com
>> http://www.tabletpctalk.com
>> http://www.pocketpctalk.com
>> http://www.mobilitytalk.com
>>
>> ActiveSync 4.x Troubleshooting Guide -
>> http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm
>>
>> >I let the battery go dead on my PPC and tried to restore everything
>> >using a
>> > backup I had created. It seems to restore most of the information to
>> > my
>> > PPC,
>> > including placing the correct Device Name on the PPC. There were a few
>> > items
>> > that it could not restore, so I had it skip those items. However,
>> > whenever I
>> > disconnect and re-connect the PPC to the computer I get the Partnership
>> > Setup
>> > Wizard again.
>> >
>> > I synchronize some items using Intellisync, and it is able to access
>> > the
>> > PPC
>> > with no trouble. However, Activesync still doesn't recognize my PPC. Is
>> > there
>> > anything else I can do?
>>
>>
>>



Posted by SueV on August 26, 2006, 8:52 pm
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I deleted the partnership on the PC, but when I restored the backup, the same
thing happened as before. Some of the files were listed as not being able to
be restored. I was told to close all applications on the device and try
again. I did this to no avail, so again I selected skip all and continued.

After disconnecting the device, pressing the reset button, and
re-connecting, I again got the Partnership Setup wizard.

I am not able to tell anything from the list of files that it is not able to
restore. Would you be able to determine what is going wrong by looking at a
list of files it can't restore? Some of them are the Intellisync database
files - but I am able to get them updated by having Intellisync import all of
my information from Outlook, and then resetting it to sync instead of import.
However, I don't believe all of them are Intellisync. Unfortunately I'm not
familiar with the files Activesync uses.

Thank you for your help.
Sue

"Chris De Herrera" wrote:

> Hi,
> Try deleting the partnership on the PC. Don't forget to copy the backup to
> another location to make sure you can restore again.
>
>
> --
> Chris De Herrera
> http://www.pocketpcfaq.com
> http://www.tabletpctalk.com
> http://www.pocketpctalk.com
> http://www.mobilitytalk.com
>
> ActiveSync 4.x Troubleshooting Guide -
> http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm
>
> > Yes I connected as guest and restored the backup. I then disconnected and
> > did the reset it asked me to do, and when I re-connected, it started the
> > Partnership wizard again.
> >
> > Intellisync will connect to it, identifying it with the correct device id,
> > but Activesync will not.
> >
> > "Chris De Herrera" wrote:
> >
> >> Hi,
> >> Are you able to connect as a guest and then restore the backup?
> >>
> >>
> >> --
> >> Chris De Herrera
> >> http://www.pocketpcfaq.com
> >> http://www.tabletpctalk.com
> >> http://www.pocketpctalk.com
> >> http://www.mobilitytalk.com
> >>
> >> ActiveSync 4.x Troubleshooting Guide -
> >> http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm
> >>
> >> >I let the battery go dead on my PPC and tried to restore everything
> >> >using a
> >> > backup I had created. It seems to restore most of the information to
> >> > my
> >> > PPC,
> >> > including placing the correct Device Name on the PPC. There were a few
> >> > items
> >> > that it could not restore, so I had it skip those items. However,
> >> > whenever I
> >> > disconnect and re-connect the PPC to the computer I get the Partnership
> >> > Setup
> >> > Wizard again.
> >> >
> >> > I synchronize some items using Intellisync, and it is able to access
> >> > the
> >> > PPC
> >> > with no trouble. However, Activesync still doesn't recognize my PPC. Is
> >> > there
> >> > anything else I can do?
> >>
> >>
> >>
>
>
>

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