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Posted by pjallittle on November 23, 2005, 12:11 am
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I'm the one that first mentioned Windows Installer Clean Up as a possible
solution but was afraid to try it for fear of making a bad thing even worse.
But I threw caution to the wind and ran it a few days ago, essentially
following the same steps which Killjoy333 outlined, including going to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSNAPPS and deleting.
Then I went to Control Panel/Add-Remove, this time it was a clean uninstall.
Using CCleaner, a free software aka Crap Cleaner, I was able to selectively
remove a bunch of unnecessary items from Startup, much as you would do in
MSConfig but simpler.
I did not think of turning off the 3'rd party browser and apparently since
my problem is completely solved, I think that others will find their way out
of this mess and leave MSN Search Toolbar/Desktop Search as good lessons not
to be repeated.
Thanks to all of you who lended a hand.
"Killjoy333" wrote:
> OK peeps.... i have an answer for you on this ridiclous problem but I'm not
> sure if this is the right way to completely remove it so please use this at
> your own risk.
>
> After dealing with this problem for 2 hours i found that a good way to start
> was to get to your Internet Options and go to the ADVANCED tab. Find the
> "Enable third-party browser extensions" and turn OFF the checkmark (this
> stopped the error from occurring when starting IE).
>
> Next run the Windows Installer Clean Up download that is mentioned in an
> earlier post and remove the MSN Search Toolbar.
>
> As you know that just trying to reinstall the Search Toolbar doesn't work
> cuz it says it's already installed. So finally to completely remove it from
> trying to load up with IE or anywhere else and to circumvent the re-install
> issue I went into the registry (go to START to RUN type REGEDIT and hit OK)
> and searched the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSNAPPS <-- and I
> removed this entire folder by right-clicking and hit DELETE.
>
> Once I logged off and back on (or rebooted) it seems to have disappeared and
> you can turn on the "Third Party Browser Extensions" if you want again
> (mentioned earlier in this post).
>
> Just to be sure it's fixed...and nothing is left hanging in registry I would
> suggest you REINSTALL the toolbar again so it's working properly and has all
> the proper registry keys and then REMOVE it through ADD/REMOVE programs or
> just leave it working now.
>
> I hope this helps and if you need some help further with this contact me on
> MSN at killjoy333@hotmail.com.
>
> Thanks everyone!
>
> PS - I hate Windows Desktop Search forever now!
>
>
>
> "CantSearch" wrote:
>
> > I have the same '#gen_deskbar_short_name is unable to load config file'
> > errors. My problem is only occuring when I am signed on as a user that is
> > part of a network domain. Maybe this is the same for you? Unlike you I was
> > able to un-install and reinstall ok. MSN Desktop Search works fine whenever
> > I sign in as a local user rather than a user that is part of a network
> > domain. I'm still waiting for someone to suggest a solution ....
> >
> >
> > "NiteHours" wrote:
> >
> > > Hi,
> > > I'm having a problem with my msn search bar on internet explorer and the
> > > deskbar search too. In IE there is just a gray bar nothing on it so I
can't
> > > click on the butterfly to get the options. And deskbar search it says
> > > #gen_deskbar_short_name is unable to load its config file. Also if I
clink
> > > on my computer or my documents a pop up comes up saying
> > > #msntb_toolbar_full_name is unable to load its config file. I have tried
to
> > > remove it so i could reinstall it and it wont let me it says something
like i
> > > have to prove the patch or something like that. I would be thankful for
any
> > > help. Thanks in advance, NiteHours
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