|
Posted by pjallittle on November 15, 2005, 4:21 pm
Please log in for more thread options
I've had the identical experience and have been unable to either reload the
MSN Toolbar or remove it from Control Panel/Add-Remove. I'm getting the same
messages as NiteHours has received.
I reported all of this to the Help section of Microsoft, good luck on
getting any response.
With all due respect, Boots advice hasn't helped, and it's obvious that
others are experiencing this same problem with no assistance being offered.
I'm reluctant to try the Windows Installer Clean Up program as the warnings
are very ominous, suggesting that if I go forward, the implications may
result in havingto reinstall many other programs.
This is really a difficult situation and there seems to be little helpful
feedback.
"StephenB" wrote:
>
> >
> >
> >"StephenB" wrote:
> >
> >>
> >> >
> >> >
> >> >"StephenB" wrote:
> >> >
> >> >>
> >> >> >Hi,
> >> >> > I'm having a problem with my msn search bar on internet explorer and
the
> >> >> >deskbar search too. In IE there is just a gray bar nothing on it so I
can't
> >> >> >click on the butterfly to get the options. And deskbar search it says
> >> >> >#gen_deskbar_short_name is unable to load its config file. Also if I
clink
> >> >> >on my computer or my documents a pop up comes up saying
> >> >> >#msntb_toolbar_full_name is unable to load its config file. I have
tried to
> >> >> >remove it so i could reinstall it and it wont let me it says something
like i
> >> >> >have to prove the patch or something like that. I would be thankful
for any
> >> >> >help. Thanks in advance, NiteHours
> >> >>
> >> >> If you could provide the actual error that you get when you try to
uninstall it,
> >> >> that would be helpful.
> >> >> -steve
> >> >> --
> >> >> Stephen Boots
> >> >> Microsoft MVP - MSN
> >> >> sboots@mvps.org
> >> >>
> >> >
> >> >Hi,
> >> > When I go to add or remove programs and I try to remove it a message
> >> >comes up saying "This patch package could not be opened. verify that the
> >> >patch package exists and that you can access it, or contact the
application
> >> >vendor to verify that this is a valid windows installer patch package."
> >> >Thanks
> >>
> >> That sounds like the original installation was corrupt or incomplete and
that
> >> the installer package has since been removed from your system, perhaps by
> >> deleting your temp files. Have you tried simply downloading the MSN Search
> >> Toolbar again and running the install without the uninstall?
> >> -steve
> >>
> >> --
> >> Stephen Boots
> >> MVP MSN.COM
> >> sboots@mvps.org
> >>
> >Hello,
> > Yes I tried that and I get a message that "This version of MSN Search
> >Toolbar is already installed on your computer. Please click ok to cancel this
> >installation." It almost seems like theres a couple of config files that
> >went bad. Is there anything else I can try? Thanks, Jim
>
> Maybe this will help:
>
> http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
>
> -steve
>
> --
> Stephen Boots
> MVP MSN.COM
> sboots@mvps.org
>
| 
XML Sitemap