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Posted by NiteHours on November 13, 2005, 10:10 am
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"StephenB" wrote:
>
> >
> >
> >"StephenB" wrote:
> >
> >>
> >> >Hi,
> >> > I'm having a problem with my msn search bar on internet explorer and the
> >> >deskbar search too. In IE there is just a gray bar nothing on it so I
can't
> >> >click on the butterfly to get the options. And deskbar search it says
> >> >#gen_deskbar_short_name is unable to load its config file. Also if I
clink
> >> >on my computer or my documents a pop up comes up saying
> >> >#msntb_toolbar_full_name is unable to load its config file. I have tried
to
> >> >remove it so i could reinstall it and it wont let me it says something
like i
> >> >have to prove the patch or something like that. I would be thankful for
any
> >> >help. Thanks in advance, NiteHours
> >>
> >> If you could provide the actual error that you get when you try to
uninstall it,
> >> that would be helpful.
> >> -steve
> >> --
> >> Stephen Boots
> >> Microsoft MVP - MSN
> >> sboots@mvps.org
> >>
> >
> >Hi,
> > When I go to add or remove programs and I try to remove it a message
> >comes up saying "This patch package could not be opened. verify that the
> >patch package exists and that you can access it, or contact the application
> >vendor to verify that this is a valid windows installer patch package."
> >Thanks
>
> That sounds like the original installation was corrupt or incomplete and that
> the installer package has since been removed from your system, perhaps by
> deleting your temp files. Have you tried simply downloading the MSN Search
> Toolbar again and running the install without the uninstall?
> -steve
>
> --
> Stephen Boots
> MVP MSN.COM
> sboots@mvps.org
>
Hello,
Yes I tried that and I get a message that "This version of MSN Search
Toolbar is already installed on your computer. Please click ok to cancel this
installation." It almost seems like theres a couple of config files that
went bad. Is there anything else I can try? Thanks, Jim
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