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Posted by Kevin on January 16, 2008, 5:17 pm
Please log in for more thread options > Go to command prompt. Type "netsh winsock reset catalog" without the
> quotation marks.
>
> Does it help?
>
> regards,
> S.Sengupta[MS-MVP]
>
> dwo...@hotmail.com wrote:
> > Well i have a laptop and a computer at home. The internet on my computer
> > works fine however the internet on the laptop does not work. I called the
> > internet provider and they went through all the steps to troubleshoot and
> > they told me that it wasn't the internet's fault and it is a problem with the
> > computer. The internet provider told me to go on start, click run, and type
> > in "cmd" from there i was told to type in "ipconfig" and the error on it
> > says,
>
> > Windows IP Configuration
>
> > An internal error occurred: The request is not supported.
>
> > Please contact Microsoft Product Support Services for further help.
>
> > Additional information: Unable to Query host name.
>
> > C:WDocuments and SettingsWOwner>
>
> > Ok i dont know what that means. Please help me fix my laptop so i can use
> > the internet again. Its not just the internet explorer that doesn't work, its
> > the whole internet. The laptop is a Toshiba laptop Microsoft Windows XP Media
> > Center Edition Version 2002 Service Pack 2
I have tried that and it does not resolve any issues. I have also used
a utility to fix the winsock and that was no use either, On my setup I
have windows xp pro SP 2. I have also tried to reinstall the NIC no
luck. not sure what is happening.
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