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Posted by Helio Diamant - MS-MVP/Mobile on July 22, 2007, 11:27 am
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In case you have suppressed one zero bfore the last 1, your code is
HTTP_400, invalid protocol error. For example, you are trying to use HTTP
when HTTPS is the only protocol supported, or something like this.
If you haven't suppressed the zero, something is missing on the code, since
it should have one additional character.
You can check all codes at
http://www.pocketpcfaq.com/faqs/activesync/exchange_errors.php
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Helio Diamant
MS-MVP/Mobile Devices
Editor - PocketPCFreak.com
>I receive the message: activesync encountered a problem on server.
> support code: 0x8501001, when attempting to synchronize email over the
> air with an exchange server. can someone explain what the code is and
> how to fix the error so the smartphone (treo 770w) can sych with the
> exchange server?
>
> activesync has been configured with the sever information (uses SSL),
> and credentials of the user, and is using the OWA address to contact
> the server. The security certificate was installed, and is visible in
> certificates applet.
>
> The network includes an ISA firewall server that is the first point of
> contact. When synchronization is attempted, no information on the
> connection attempt is shown on the ISA server, or the email server.
>
> Windows mobile is running v. 5. ISA and Exchange are 2003 versions.
>
> tia,
> ralph
>
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