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Posted by Ben Bullock on June 14, 2008, 8:34 pm
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Whenever I try to submit a bug via rt.cpan.org, I have to go through
about five screens in order to log in. First, I get the login screen,
which tells me I'm an anonymous guest. Then I press login, and wait about
five seconds or more to get a screen which tells me "You have been logged
out of rt.cpan.org. You're welcome to log back in again." If I leave this
screen open, I'll be sent back automatically to the previous screen. If I
keep going, and try to log in with my "bitcard account", I have to click
through an invalid certificate notice, click, wait, click, wait, click,
wait, until finally I arrive at a page where it tells me I'm logged in.
Then, having finally logged in to the system, I have no way to get back
to the page where I was going to report a bug, except by going back in
the browser and then reloading the page.
This contorted login process alone probably puts off about half or more
of the people who try to report a bug.
My question is, why is rt.cpan.org so unuseable? Perl should be able to
do much better. CPAN should tell the people behind rt.cpan.org to make it
useable, or ditch the whole RT system in favour of something which
actually works, like Bugzilla (also written in Perl). The fact that this
cranky, slow software is used as a vital component of CPAN doesn't
inspire confidence.
Secondly, while I'm about it, what's wrong with search.cpan.org? I have
no idea what software is behind the search engine, but sometimes the
search pages come up totally blank or they miss things which I know are
there.
Instead of wasting money on Perl 6, which surely will never be finished:
http://news.perlfoundation.org/2008/05/tpf_receives_large_donation_in.html
it would be better if the Perl foundation spent its money employing a
full-time administrator of CPAN to sort out these bugs.
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Posted by Bjoern Hoehrmann on June 14, 2008, 8:40 pm
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* Ben Bullock wrote in comp.lang.perl.misc:
>Whenever I try to submit a bug via rt.cpan.org, I have to go through
>about five screens in order to log in. First, I get the login screen,
>which tells me I'm an anonymous guest.
Actually you can just send a mail to bug-<dist>@rt.cpan.org, the only
difference is that your report might not be associated with the account
you use on rt.cpan.org.
--
Björn Höhrmann · mailto:bjoern@hoehrmann.de · http://bjoern.hoehrmann.de
Weinh. Str. 22 · Telefon: +49(0)621/4309674 · http://www.bjoernsworld.de
68309 Mannheim · PGP Pub. KeyID: 0xA4357E78 · http://www.websitedev.de/
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Posted by Dr.Ruud on June 15, 2008, 5:46 am
Please log in for more thread options Ben Bullock schreef:
> Whenever I try to submit a bug via rt.cpan.org, I have to go through
> about five screens in order to log in.
I go to https://rt.cpan.org and am automatically loggged in, without any
hassle at all.
On the top of the initial page it says:
Please report any issues with rt.cpan.org to
rt-cpan-admin@bestpractical.com.
> what's wrong with search.cpan.org? I
> have no idea what software is behind the search engine, but sometimes
> the search pages come up totally blank or they miss things which I
> know are there.
I use it every day and have never had that experience, so the problem
must be at your end.
> Instead of wasting money on Perl 6, which surely will never be
> finished:
Perl 6 is great and is getting greater every day.
--
Affijn, Ruud
"Gewoon is een tijger."
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Posted by brian d foy on June 15, 2008, 10:32 am
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> Ben Bullock schreef:
>
> > Whenever I try to submit a bug via rt.cpan.org, I have to go through
> > about five screens in order to log in.
>
> I go to https://rt.cpan.org and am automatically loggged in, without any
> hassle at all.
How do you get automatically logged in? I've never been able to figure
out that part.
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Posted by Dr.Ruud on June 15, 2008, 7:40 pm
Please log in for more thread options brian d foy schreef:
> Dr.Ruud:
>> Ben Bullock:
>>> Whenever I try to submit a bug via rt.cpan.org, I have to go through
>>> about five screens in order to log in.
>>
>> I go to https://rt.cpan.org and am automatically loggged in, without
>> any hassle at all.
>
> How do you get automatically logged in? I've never been able to figure
> out that part.
When I am logged in at bitcard, I only need to click the Login button
(the one with thee double lines border).
Logging in at bitcard is facilitated by the default password vault of
Firefox.
--
Affijn, Ruud
"Gewoon is een tijger."
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