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please help with laptop problem

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Subject Author Date
please help with laptop problem JM 11-21-2005
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Posted by JM on November 21, 2005, 8:32 pm
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I've posted this before, but I had not observed the problem as much as now.
The problem has rendered the laptop completely useless.

It is a Presario 2700 series. It started shutting down unexpectedly. The
shutdowns seemed to be preceeded by the hard drive and cpu fan spinning at
very high rates. Soon it got to where it would not boot. I would get the
boot screen, then it would BSOD and recycle. Anytime I turn it on the fan
and hard drive start spinning full speed. The only time I got it to boot
all the way to Windows the hard drive and fan were not spinning. There
definately is a correlation between everything spinning like crazy and the
computer not booting or crashing.

The problem does not appear to be heat related, unless there is a separation
of the heatsink/fan from the cpu that I cannot see. I have put large fans
at the duct in the back of the laptop, as well as put the laptop right next
to an open window while it's cold outside.

Any suggestions as to how to proceed greatly appreciated.

Thank you,

jm










Posted by Peter T. Breuer on November 21, 2005, 8:46 pm
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> shutdowns seemed to be preceeded by the hard drive and cpu fan spinning at
> very high rates. Soon it got to where it would not boot. I would get the
> boot screen, then it would BSOD and recycle. Anytime I turn it on the fan

And which virus do you have?


> and hard drive start spinning full speed. The only time I got it to boot
> all the way to Windows the hard drive and fan were not spinning. There
> definately is a correlation between everything spinning like crazy and the
> computer not booting or crashing.

Peter

Posted by JM on November 22, 2005, 8:23 am
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>> shutdowns seemed to be preceeded by the hard drive and cpu fan spinning
>> at
>> very high rates. Soon it got to where it would not boot. I would get
>> the
>> boot screen, then it would BSOD and recycle. Anytime I turn it on the
>> fan
>
> And which virus do you have?

Not a virus. I reformatted as one of the troubleshooting steps.








Posted by Peter T. Breuer on November 22, 2005, 9:41 am
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>>> shutdowns seemed to be preceeded by the hard drive and cpu fan spinning at
>>> very high rates. Soon it got to where it would not boot. I would get the
>>> boot screen, then it would BSOD and recycle. Anytime I turn it on the fan
>>
>> And which virus do you have?

> Not a virus. I reformatted as one of the troubleshooting steps.

Then presumably you have a hardware problem. The only SURE way of
finding a single point hardware problem is to swap or switch out one
component at a time, until the symptoms disappear. You can use testing
programs to give you a hint as to where to look, but all programs in the
end rely on working hardware in order to run correctly ...

Boot a different o/s, maybe one on a live cd, and test away.

Peter

Posted by Barry Watzman on November 21, 2005, 9:12 pm
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Not sure I can help you, but fwiw, the hard drive is either not spinning
at all or spinning at the one single speed that it has. Under no
circumstance should it spin at any other speed.

[your problem sounds like a dirty heatsink, but I'll take your word for
it that you have eliminated that as a cause.]


JM wrote:

> I've posted this before, but I had not observed the problem as much as now.
> The problem has rendered the laptop completely useless.
>
> It is a Presario 2700 series. It started shutting down unexpectedly. The
> shutdowns seemed to be preceeded by the hard drive and cpu fan spinning at
> very high rates. Soon it got to where it would not boot. I would get the
> boot screen, then it would BSOD and recycle. Anytime I turn it on the fan
> and hard drive start spinning full speed. The only time I got it to boot
> all the way to Windows the hard drive and fan were not spinning. There
> definately is a correlation between everything spinning like crazy and the
> computer not booting or crashing.
>
> The problem does not appear to be heat related, unless there is a separation
> of the heatsink/fan from the cpu that I cannot see. I have put large fans
> at the duct in the back of the laptop, as well as put the laptop right next
> to an open window while it's cold outside.
>
> Any suggestions as to how to proceed greatly appreciated.
>
> Thank you,
>
> jm
>
>
>
>
>
>
>
>
>

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