Treo 650 - Not Syncing via Cable

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I purchased a Treo 650  and I can not get it to sync via the Cable.  I
can tell that when I connect the phone to the cable and plug it into
the USB port, the computer does not see the cable or the phone.  

I tested the cable with another 650, so is there a setting on the
phone that would prevent cable sync?

Also, The hotsync settings on the phone are set for LOCAL/CABLE

Re: Treo 650 - Not Syncing via Cable

David wrote:
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Hello David,

This is Kevin from Palm. There could be a number of possibilities for
why your issue is occurring, so I'll refer you to the Palm Knowledge
Library's main hotsync troubleshooting article "HotSync
troubleshooting: Start here" at . But, pay
particular attention to the cable connection at the device. Make sure
connectors are clean, try reseating or jiggling slightly (carefully) to
insure a solid connection.


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Kevin Michaels
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Check out what's new at /

Re: Treo 650 - Not Syncing via Cable

I found with mine that I really have to make sure the cable is seated
well with the Palm.

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