palm500 Hotsync defect

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I'm having a problem with my palm m500 and Windows XP.

I had a setup with Outlook 2000 and WIndows XP running with a
Synchronisation software called PocketMirror.

Due to some software trouble I had to format my Harddisk and re-install
XP and all software. I decided to quit using Outlook and switch to the
Palmsoftware instead. I Installed Palm Desktop, but HotSync just won't
work. I really have no clue why.

At some point my computer realized, that a USB-Device was connected,
when I pressed HotSync on the Palm, but couldn't identify it. I
re-installed Palm Desktop, because that was recommended in a user
forum, but now XP doesn't react AT ALL, when I press HotSync.

I've spent a few hours already working myself through all the Palm
Troubleshooting pages, but with no result.

If I can't HotSync my Palm, it really becomes worthless.

Anybody have any idea?


Re: palm500 Hotsync defect

On 7 Oct 2005 05:41:22 -0700, "Nick  Trautmann"

Quoted text here. Click to load it

1. Have the cradle/cable connected to the PC and the Palm and the Palm
powered up while the PC boots to ensure that the P/C sees the device.

2. Start HotSync on the PC and then on the Palm.

This works with XP Pro, Palm Desktop 4.x, and a basic Zire.  If the
Zire is not connected and powered on when the PC boots, it will not be
recognized later.

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