Palm Desktop on Vista won't install a program?

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This is what happens when you try to install a program to the palm device
Vista:  "No desktop users exist.  Create a new user through  Palm Desktop
and then start Quick Install again."

I don't get this.  Palm in the document below says that installing programs
from Palm Desktop "just will not work" on Vista.

They say you have to put any program you want to add to the palm on an SD
card now.

Why?  What is the matter with these clowns that they can't fix their own

<,Kb=PalmSupportKB,ts=Palm_External2001,Case=obj (43851)>

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