|
Posted by Ben74 on December 18, 2006, 9:53 pm
Please log in for more thread options
i agree 100%
"The PocketTV Team" wrote:
> we found a typical case that generates many support tickets:
>
> some people install they applications on a memory card (especially on
> Smartphone where the internal flash memory is more limited).
>
> then someday their phone have problem, so they get a replacement from the
> wireless operator, and they try to run all their installed applications from
> the memory card.
>
> of course, it does not work well, because those applications were not
> installed on the new phone, so any needed registry settings are not there.
> but average people don't understand that they should not do that.
>
> the problem is that the OS itself does not complains, it does not prevent
> those never-installed applications from running from the SD card, and so it
> is the responsability to each application to detect this situation and
> display some sort of informative message telling the user:
>
> "You are trying to run an application that was not properly installed on
> your phone. even if you install an application on a memory card, the
> installation process store some necessary information in the registry (which
> resides in your device). if you have a new device, you NEED to re-install
> all your applications using your new device."
>
> of course, you could go on and explain people how to do a backup and
> restore - if their new device is the same model as the old one, and how to
> re-install applications using ActiveSync - if they used setup-files rather
> than Over-The-Air CAB files to install their apps.
>
> but i think it's important that all applications that rely on some registry
> settings installed at init should detect this situation.
>
>
>
>
>
| 
XML Sitemap