Guide gets out of sync - London area

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Sorry if this has come up before, I can't find it. If it has, please
point me in the right direction.

I can get the guide listings and find the channels OK.

The listings match the channel for the first 30 or 40 channels, but
after that, they are out of sync.

E.g. channel 80 is correctly named as BBC News 24, but the guide for
it appears against channel 81.

Channel 81 is correctly named, but its guide appears next to channel
82

This only started happening a few days ago.

I have reloaded many times. The computer was due for a re-installation
of Windows anyway, and that didn't fix it.

Some areas of the country are OK (i.e. I can use a post code from
elsewhere and the effect doesn't happen - the guide is useless for my
area though, so I can't use it)

If I go into channel 80 and set the guide for it to BBC News, it still
appears on the wrong line.

Any ideas?

Yhanks

Ian

Re: Guide gets out of sync - London area

is this http://thegreenbutton.com/forums/thread/339370.aspx your
issue?

On Tue, 3 Mar 2009 17:15:52 -0800 (PST), Ian Bambury

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--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb /
http://digitalmediaphile.wordpress.com

Re: Guide gets out of sync - London area

I am having the same issue.  I think it may be because the listing data file
generated by Microsoft has 2 channel 49's (Rocks and Co, and Netplay TV).

It is mentioned in that Green Button thread
http://thegreenbutton.com/forums/post/340024.aspx also.

Any help would be much appreciated.

Jim

"Barb Bowman" wrote:

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Re: Guide gets out of sync - London area

Suggest you post/follow that thread at TGB. Not much we can do here
to assist (as much as we'd like to).

On Thu, 5 Mar 2009 00:58:01 -0800, Jim Chapman <Jim
Chapman@discussions.microsoft.com> wrote:

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--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb /
http://digitalmediaphile.wordpress.com

Re: Guide gets out of sync - London area

Yes, it is. Thanks.

I suppose I just have to wait until 'the powers that be' get around to
fixing it. Don't they use their own product? Surely they would have
noticed if they did.

Cheers,

Ian

Re: Guide gets out of sync - London area

it isn't up to Microsoft. the same database is used for multiple
products as I understand it.

On Thu, 5 Mar 2009 03:32:46 -0800 (PST), Ian Bambury

Quoted text here. Click to load it
--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb /
http://digitalmediaphile.wordpress.com

Re: Guide gets out of sync - London area

Hi Barb,

Just to update (really for the benefit of anyone who may be watching this
thread, but not the Green Button threads) ...

It clearly is a Microsoft problem.  The data providers (BDS) have confirmed
that they are sending good data to Microsoft.  And Chris Boedy of Microsoft
has confirmed that the data in your DB is right.

The problem is that the data feed that Microsoft sends to MediaCenter PCs is
broken.

Microsoft's latest response to this problem is at:
http://thegreenbutton.com/forums/permalink/340024/341114/ShowThread.aspx#341114

Thanks,

Jim

"Barb Bowman" wrote:

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Re: Guide gets out of sync - London area

thanks for the update. I don't actually see any clarity reading to
the end of the thread who owns the solution, but I still think that
TGB is the best place to look for updates.

On Fri, 6 Mar 2009 05:00:01 -0800, Jim Chapman

Quoted text here. Click to load it
--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb /
http://digitalmediaphile.wordpress.com

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