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November 8, 2004, 3:27 am
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I called Toshiba went
through some things with them , uninstalled and reinstalled the
drivers and we could not get
it to work. They want me to send the laptop in to them, but I thought
I would try and see if
you guys could help me.
When I go to Device manager and go to Modems and properties the Device
status says working
properly. When I try to Query the Modem under Diagnostics I get the
following error message
" The port that the modem is attached to could not be opened. This may
be the result of a
Hardware conflict. Check the device manager to verify all devices are
In device manager that are no yellow exclamation marks, so everything
When I view log under Diagnostics the last line in the log says
"Opening the modem device
failed with error 000005aa"
It seems to me that this is a com port problem rather than a driver
Thank You for your help.
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