Toshiba S100 Problem With RAID Driver

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I've posted this problem on the Toshiba help forums, but I've had no

I purchased a reconditioned Toshiba S100 notebook a while back, which
unfortunately for me didn't include the recovery discs.

I now have a problem with the hard drive. It was infected with a virus
which corrupted the hard drive and I had to format it.

I have an original Windows XP OS disc which I've tried to install on
the notebook, but I'm having trouble doing so and was hoping someone
could help me.

I have been to this website, ...,

downloaded the relevant files, saved the files to a floppy disc,
followed the instructions and tried to install my Windows XP disc.

When prompted for the raid drivers...


Please insert the disk labeled

Manufacturer-supplied hardware support disk

Into Drive A:

* Press ENTER when ready.


I insert the disk with the Toshiba drivers in my Sony USB FDD, press
ENTER, and the computer starts to read from the floppy, the computer
then prompts me to make a choice...

TOSHIBA RAID Driver for Windows 2000
TOSHIBA RAID Driver for Windows XP

I choose Windows XP option and press ENTER, and the computer starts to
read the floppy drive and begins loading the file, KR101.sys, this
screen then displays .....

Windows Setup

Setup will load support for the mass storage device(s):

TOSHIBA RAID Driver for Windows XP


I press enter to continue and the computer starts to read my Windows XP



Next this screen appears...

Windows XP Setup

Welcome to setup

This portion of setup program prepares Microsoft(R)
Windows(R) XP to run on your computer.

* To set up Windows XP now, press ENTER.

* To repair a Windows XP installation using Recovery Console, press R.

* To quit setup without installing Windows XP, press F3

I press ENTER and the Windows XP Licensing Agreement page appears.

I press F8 to agree, and then this screen appears


* To set up Windows on the selected item, press ENTER.

* To create a partition in the unpatitioned space, press C.

* To delete selected partition, press D.

76317 MB disk 0 at Id 0 on bus 0 on KR101 [MBR]

C:Partition1[NTFS] 76309MB (76241 MBYTES)

Unpartitioned Space 7.8MB

I choose C: and press ENTER.

The next screen is....

Windows XP Setup

Setup will install Windows on partition

C: Partition1 [NTFS] 76309 MB ( 76241 MB free )

on 76317 MB Disk 0 at Id 0 on bus 0 on KR10I [MRB]

Format the partition using the NTFS file system (Quick)
Format the partition using the NTFS file system
Leave the current file system intact (no changes)

I choose "Leave the current file system intact"

then press ENTER.

Next screen.

Windows XP  Setup

Insert the disk labeled:


into drive A:

* Press ENTER when ready.


I press ENTER with the floppy in the drive but this is where the
computer refuses to go any further.

It refuses to recognize the floppy.

Could you please explain where I'm going wrong?

PS Even if I partition the hard drive before running setup, it still
has the same effect.

Thanks in advance.


Re: Toshiba S100 Problem With RAID Driver

terryfied wrote:
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I answered this previously on You are
**not** using the procedure specified by Toshiba! The procedure is
clearly specified by Toshiba at the following link:

You must *not* start the WinXP install with the RAID(SATA) driver in the
floppy drive. Your error is line #5 below, taken from Toshiba's
instructions.  The driver floppy is not inserted until step 9 below.

1. (Using another computer) click the following link to download the
Toshiba RAID Driver / Serial ATA Driver.

2. Extract the seven driver files from the ZIP package to a folder on
your desktop.

3. Copy the seven driver files to a blank formatted diskette. Once the
files have been copied, ***eject the diskette from the drive***.

4. Connect the Toshiba 3.5" External USB Floppy Disk Drive to the
notebook computer.

5. Insert the Windows XP or Windows 2000 CD into the computer's CD drive
and restart the computer. If the computer is off, then turn it on, and
insert the Windows CD into the CD drive. ***THERE IS NO FLOPPY IN THE

6. Watch carefully, as Windows Setup progresses, and carefully read the
text on the bottom line of each screen. At the screen labelled "Windows
Setup" (typically the second screen after Setup starts) this message
should appear at the bottom of the screen:

"Press F6 if you need to install a third party SCSI or RAID driver ..."

7. Press the F6 key -- immediately. This screen will disappear after
only a second or two.

Other messages will appear, and -- after a considerable delay -- the
following screen will appear:

S=Specify Additional Device

8. Press the  S key to specify an additional device.

Other messages will appear, and -- after a considerable delay -- the
following screen will appear:

Please insert the disk  ****<=====NOW INSERT THE FLOPPY WITH THE DRIVER***

9. Insert the diskette containing the Toshiba RAID driver / Serial ATA
driver, and press the Enter key.


Re: Toshiba S100 Problem With RAID Driver


I appreciate your help, but read my post.

I do ALL of the above, from 1) to 9), but the installation doesn't halt
at number 9., it carries on.

I know it should load windows from that point, but it doesn't, hence my

It carries on, see my post, and eventually comes to a halt, where it
prompts me to insert the floppy for a SECOND time.........

Insert the disk labeled:


into drive A:

* Press ENTER when ready.

This is where it stops completely.

Re: Toshiba S100 Problem With RAID Driver

terryfied wrote:
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Can you boot to BIOS setup and see what options there are for the SATA
controller to make sure it is enabled? BIOS setup should also recognize
the drive if SATA has been enabled.

 From Toshiba's site, this is a standard SATA driver installation that
people do frequently without any issue. Given that, how sure are you
that the SATA drive is functioning properly? If you can find a boot
floppy or CD, can you see the formatted and partitioned C: drive?  How
about the quality of the floppy - is it new? Are you absolutely certain
that the drive is SATA and not replaced with a PATA drive in the refurb?
- can you access it to read the label?


Re: Toshiba S100 Problem With RAID Driver

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I believe this could be the problem, Quaoar.

My friend, who has Partition Magic on his PC, made me a couple of
rescue floppy discs and I have viewed the partitions, but I haven't got
a clue what I'm suppose to be looking for.

There are two partitions and the table reads...

Partition  |  Type    | Size MB | Used MB
C:       Unformatted    7.8           0.0
*:           NTFS      76,308.7     66.8

Unused MB |  Status |  Pri/Log
7.8           none      Primary
76,242.0     active      Primary

It won't let me create one partition, i.e. C: ,as the 7.8 partition
always reappears, and I can't format the 7.8 patition as it's too small.

Re: Toshiba S100 Problem With RAID Driver

terryfied wrote:
Quoted text here. Click to load it

The small partition might be the recovery partition and if so, it
probably has a format that PM can't identify (I don't recall its name or
type).  Its presence should not be an issue; its very common on newer
notebooks; I'm surprised that the Windows installer actually
acknowledged it presence.  What you need to do is rename C: to D: (or
Z:) and then * to C: and make the new C: the active partition with PM --
I think this will take care of the problem.

Thank your friend for the PM!


Re: Toshiba S100 Problem With RAID Driver

Thanks for you help Quaoar, but I'm giving up.

I've tried EVERYTHING you suggested, but with no success.

It's driving me mad.



Re: Toshiba S100 Problem With RAID Driver

I to have had this problem and managed to resolve the issue. What you
need to do is create a slipstreamed version of XP and make it a
bootable disc that also has the SATA Drivers supplied by Toshiba from
their website.
Instructions are as follows:

How To: Slipstream your XP installation
Add RAID drivers and Service Pack 2 to your original Windows CD!
This will add SP2 and RAID or Serial ATA controller drivers to your CD
so you won’t need a floppy drive (or the F6 key) to
install Windows.
(Note: the instructions in this story will still work with SP1.)
- Windows XP setup CD
- Internet connection
- CD burner
- ISO Buster (
- Nero or newer (get the non-6.0 versions from

Step 1: Collect the necessary files

Before getting started, we'll need to download the full, stand-alone
installation of Service Pack 2 (as opposed to performing a web-based
upgrade). Go to and look under the Windows XP
section or simply run Windows Update from Internet Explorer.
While you're at it, grab the latest drivers for your RAID or Serial
ATA controller. If you add them to your install CD, you won't need to
use an old-fashioned floppy drive to install Windows. For an add-in
RAID or SATA card, look for the drivers on the web site of your
controller chips manufacture. Some of the most popular controllers
are made by Promise, Intel, Adaptec, and HighPoint. If your
controller is integrated onto your motherboard, hit up your mobo
manufacturers web site.

You can roll your RAID drivers into your XP install disc by

Step 2: Update your setup files

Our next objective is to extract Service Pack 2 to a folder so we can
update our existing Windows setup files. Open the command prompt by
clicking Start, Run, and typing cmd.exe. Use the cd (change
directory) command to navigate to the folder where you just saved the
SP2 executable in the previous step. (The syntax for cd is cd , so if
you saved the SP2 executable to, say, C:\Downloads, you would type cd
C:\Downloads to go there.) Extract the SP2 files by typing xpSP2,
where xpSP2 is the name of the SP2 executable you downloaded. When
prompted for a destination to extract the files to, enter C:\xpSP2.

Once the files have been extracted, insert your Windows XP setup CD
into an optical drive and copy its entire contents to a different
folder on your hard drive. For the sake of simplicity, use
C:\xpsetupcd as the folder. Now, return to the command prompt and
type the following command: C:\xpSP2\i386\update\update
/s:C:\xpsetupcd. This will update your existing Windows setup files
with the new code contained in Service Pack 2. A message box will pop
up to notify you when the process is complete.
Service Pack 2's built-in updater makes it easy to patch your original
Windows setup files with Microsofts latest code.

Step 3: Add your RAID/SATA Drivers

We're now ready to add RAID/SATA controller drivers to our CD. Open
the folder to which you copied your Windows XP CD (C:\xpsetupcd) and
create a subfolder called $OEM$. Then, create a subfolder of $OEM$
called $1 and a subfolder of $1 called drivers. The resulting path
should be C:\xpsetupcd$OEM$\$1\drivers. This is where Windows Setup
will look for drivers that aren't contained in its standard driver
library. For organizational purposes, make a subfolder within drivers
named for the type of driver it will contain for instance, create a
RAID folder for RAID drivers or an SATA folder for Serial ATA
drivers. You can use any name, as long as it has fewer than eight

With the aforementioned folder structure in place, copy the Windows XP
RAID/SATA drivers directly into the folder you created above (we used
C:\xpsetupcd$OEM$\$1\drivers\RAID). If your drivers came in a
self-extracting executable rather than a zip file, you may be able to
extract its contents manually by opening it in a program like WinRAR.
(Alternately, you can run the self-extracting executable, then dig
around in your systems TEMP directory usually C:/documents and
settings/YourUsername/LocalSettings/Temp until you find the right
directory). Finally, locate the SYS file for your RAID/SATA
controller from among the files you just extracted; it should be
named after your specific controller (e.g. fasttx2k.sys for a Promise
FastTrak TX2 RAID controller). The drivers for different operating
systems may be split into distinct folders, so make sure you find the
SYS file that's intended for Windows XP. Once you find the SYS file,
copy it to the i386 folder of your Windows CD (C:\xpsetupcd\i386).

Adding RAID or Serial ATA drivers to your Windows CD will save you the
trouble of using a floppy disc to manually install them every time you
reformat.(This is where we solve the problem of over writing the
driver files from Floppy).

Step 4 Introduce Windows to your drivers

Now that we've added our RAID/SATA driver files to the mix, we need to
tell Windows Setup about the existence of these drivers and how to use
them. But unless you happen to have this information memorized and if
you do, this might be a good time to turn off your computer and spend
some time in the real world you'll need to look it up in your drivers
INF file. This file is usually found in the same place as the SYS
file you located in the previous step and will probably have the same
name, albeit with an INF extension. Open the INF file in Notepad and
copy the PCI identifier string, which is a series of characters
beginning with PCI\VEN for instance, PCI\VEN_105A&DEV_3376. There
may be other text on the same line as the identifier string; if this
is the case, start at the first occurrence of PCI\VEN and copy the
text up to but not including the last period (or the end of the line,
whichever comes first).

Next, open TXTSETUP.SIF (situated in C:\xpsetupcd\i386) and paste your
PCI identifier string under the [HardwareIdsDatabase] section of that
file. At the end of the string, add an equal-sign followed by the
driver name in quotes. In the case of our Promise RAID controller,
the resulting line is: PCI\VEN_105A&DEV_3376 = fasttx2k. Note: If
your drivers INF file contains multiple PCI identifier strings, copy
all of them into TXTSETUP.SIF.
Now scroll down to the [SourceDisksFiles] section of TXTSETUP.SIF and
add the following text:
driver_filename.sys = 1,,,,,,_x,4,1
where driver_filename.sys is the name of your RAID /SATA drivers SYS
file. Note that you should include the .sys here. Then, under the
[SCSI.Load] section, enter:
driver_filename = driver_filename.sys,4
Once again, driver_filename is the name of your drivers SYS file. Note
the lack of a .sys suffix on the left side of the equal-sign.
Finally, in the [SCSI] section of the file, add the following:
driver_filename = RAID/SATA Device Name
You can enter whatever you want for RAID/SATA Device Name, but we
recommend using a meaningful description (such as the name of your
RAID/SATA controller). Finally, save and close TXTSETUP.SIF.

Somewhere in the depths of your RAID/SATA controllers INF file lurks
the fabled PCI identifier string.

Step 5 - Create a customized setup routine

You're almost there. In this step, we'll make a file called WINNT.SIF
in the i386 folder of our Windows setup files (C:\xpsetupcd\i386).
This file can be used to create an unattended installation routine a
subject beyond the scope of this how-to but we'll simply use it to
point Windows to the drivers we've slipstreamed. Create WINNT.SIF and
enter the following:
OEMSkipWelcome = 1
You'll need to customize the OemPnPDriversPath line by entering the
path to the INF file for your RAID/SATA driver (for instance if your
drivers are in C:\xpsetupcd\i386$OEM$\$1\drivers\RAID use:
There are a few other fields you may want to customize before you
close WINNT.SIF. Type your product key, name, and company name in the
ProductKey, FullName, and OrgName fields respectively to avoid having
to enter them during setup. And if you'd like to install Windows to a
folder other than C:\WINDOWS, edit the TargetPath field as needed.

WINNT.SIF is a powerful file that allows you to customize and automate
many parts of the Windows installation process.

Step 6 - Prepare your bootable CD and burn it

Our next task is to extract the boot image from our original Windows
XP disc so we can use it to make our slipstreamed CD bootable as
well. With your original XP setup CD inserted, launch ISO Buster and
select Bootable CD from the left pane. In the right pane, right-click
Microsoft Corporation.img and choose Extract Microsoft
Corporation.img. Extract this file to the folder where you copied
your XP setup files (C:\xpsetupcd).
Fire up Nero Burning ROM (or EZ CD Creator, or any other CD burning
app) and go to the New Compilation window (click Close Wizard if
Nero's wizard comes up). Select CD-ROM (Boot) from the left pane and
open the Boot tab. For Source of boot image data choose Image file
and use the Microsoft Corporation.img file you just extracted. Check
to enable expert settings, and set Kind of emulation to No emulation
and Number of loaded sectors to 4. (These instructions will vary if
you use another application, of course.)
Next, head over to the ISO tab and set File/Directory name lengt to
ISO Level 2. Ensure that Format is set to Mode 1 and Character Set to
ISO 9660, and make certain all four checkboxes on this tab are checked
(Joliet,Allow pathdepth of more than 8 directories,Allow more than 255
characters in path,and Do not add the ;1 ISO file version extension).
Finally, click the Label tab and set the Volume Label field to the
value used by your original Windows XP CD this is the name that
appears next to your CD-ROM drive in My Computer when your XP CD is

At this point, we're almost ready to rock. Click the New button to
open the Nero File Browser, and then locate the folder where you
copied your Windows XP CD. Open the folder and add its entire
contents to your CD image. When you're all set, mash the Burn button
and bask in the glory of your shiny new slipstreamed Windows XP CD,
replete with RAID/SATA drivers and Service Pack 2!

This should now work.
It did for me.

Good luck

Re: Toshiba S100 Problem With RAID Driver

Firstly, thanks for your lengthy reply shaw70.

I will try all of what you advise and I'll get back to you.

Re: Toshiba S100 Problem With RAID Driver

I've done everything you, shaw70, advised but the CD won't boot.

1) I have used a RW-CD, would that make a difference?
2) When I browse for an the .img file, Nero only selects -
Boot-Image-Files (*.IMA) - and I have to choose ALL files to highlight
the .img file. Is this correct?

Thanks again.

Re: Toshiba S100 Problem With RAID Driver

Disregard the above messages. I have tried to intergrate SP2, but to no

I run the command..

C:\sp2>WindowsXP-KB835935-SP2-ENU /integrate:C:\xpsetupcd

sp2 The folder where the WindowsXP-KB835935-SP2-ENU file is stored

xpsetupcd The target foder

It starts to unpack in a temp., I think, then shows me a screen which I
don't understand. Doh!

Re: Toshiba S100 Problem With RAID Driver

If you are really struggling then forget the part where you intergrate
Pack 2. This is not really needed because once you get a
system up and running
you can download SP2 and the latest updates
from the web anyway.
I had problems
trying to create with Nero 7 so i installed an older
version and it worked first
time. Maybe this will help you.

Re: Toshiba S100 Problem With RAID Driver

Thanks for your help. I have managed to install windows.

I did have a problem with the WINNT.SIF file, where I was getting an
error during install.

Your advice read......


But after some google searching I found it should have read....


Again, many thanks for your help.

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