Sony sucks

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Paid over $2k for the pretty little 3 lb VGN-T150P/L laptop. Within weeks,
computer intermittently started crashing and failing to reboot for hours.
("Crash analysis" says RAM, CPU problems.)  I average about 45 minutes
holding time to reach Sony. Last Thurs, they tell me they're overnighting me
a box to ship it back for repair. Monday nite, still no box, and on hold now
for well over 90 minutes and counting.

I was a loyal Sony customer and paid the extra money because their products
are pretty cool and because I deluded myself into thinking the extra money
meant better reliability.  I also discounted the stories about its shitty
support but now see that they were well founded, at least in my case.

Adios, Sonita.

Re: Sony sucks

They're not done with you yet.  Just wait until you need to buy a
$$$$$$$$$$.00 battery from them.


Re: Sony sucks

Yep... this is just the beginning. Wait until your DC power jack breaks and
they want $1000 to replace the motherboard. And they don't make external
battery chargers either.

Your subject really does say it all.... Sony Sucks. I will never buy from
them again.

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