power saver problem Toshiba Satellite

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I have a Satellite, less than a year old, after about three months the
Windows power management function stopped working. It removed all the
schemes and the dialog box refuses to accept any entries. I called Toshiba
support and they told me to uninstall Toshiba power saver and download a new
program. That's where things get really weird. Every time I perform this
uninstall, it leaves a tiny (.05m) kernel that reappears after each restart.
Also it produces a "fatal error Toshiba power saver" message on each start.
When I try to launch the Toshiba install program that I downloaded, it
completes the setup process but there's never anything there. There's no
executable files under that name in the
windows/programfiles/Toshiba/powersaver directory. If I select Toshiba Power
Saver from the control panel, it says I have to launch from the Windows
power management, which is frozen! Arrgh!

I've been on the phone several times to Toshiba help but they're clueless,
and want me to reinstall XP. The problem with that is the 50+ megs of
updates I'd have to download. I only have dial-up living in the boonies and
it would take forever.

Oh, yeah, the Windows Power Management dialog box has a spot for choosing
the action on shutting the lid. I chose standby. When I close the lid it
does go on standby for two seconds, then starts up again. The shut off
button does work, however, as does the shut down and restart on start.

I have an extended service plan from the store but it doesn't cover


Re: power saver problem Toshiba Satellite

Dave Gower wrote:
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Try the uninstall/reinstall in Safe Mode.  Are there any Device Manager
errors?  The reason for the restart on standby might be that there is a
system error going into standby and you have set the laptop to restart
on error.  Go to System Properties, Advanced tab,  Startup and Recovery
Settings button, and uncheck restart on error. A blue screen error will
be reported to help track down the standby problem.  Check the Event
Viewer logs for other repeating errors that should be addressed.

Look into the possibility that chipset drivers should be reinstalled to
fix the power management problems also.


Re: power saver problem Toshiba Satellite

problems like that are usually only corrected by re-installing xp.
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