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Ant posted on October 21, 2007, 6:00 pm
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Hello!
I noticed most of the HDD controller errors occur during shutdown on my
dad's old Toshiba Satellite P15-S470 notebook/laptop. A few of these
errors even came up during the boot up. The computer only has one HDD, a
D: DVD burner drive, and sometimes an external USB flash drive/stick.
Exported Windows XP's System Event Logs with the sections that look
suspicious can be found here: http://pastebin.ca/744908 ... I attached
SpeedFan v4.32's online HTML SMART results (overall good) in this
newsgroup post.
What do you think? Thank you in advance. :)
--
"At high tide the fish eat ants; at low tide the ants eat fish." --Thai
Proverb
/\___/\
/ /\ /\ \ Phillip/Ant @ http://antfarm.ma.cx (Personal Web Site)
| |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net
\ _ / Remove ANT from e-mail address: philpi@earthlink.netANT
( ) or ANTant@zimage.com
Ant is currently not listening to any songs on his home computer.
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<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<link rel="stylesheet" type="text/css" href="hddstatus.css">
<meta name="keywords" content="drive image, drive imaging, disk failure, hard
disk failure, sata failure, data backup, data loss, hd, hdd, hard disk, disk
drive, disk, drive, hard drive, temperature, smart, s.m.a.r.t., read error,
<title>S.M.A.R.T. hard disk status and hard disk failure prevention</title>
<body>
<tr><td>
<img src="images/hdsteto74x64.jpg" alt="hd" border="0" style="margin-left: 10px;
float: right; margin-bottom: 6px;">
Almost every EIDE or SATA hard disk includes S.M.A.R.T. data. That information
is collected
by the drive itself and contains data that the manufacturer considered relevant
to check reliability.
The data is made up of several attributes that have a current value, a worst
one, a threshold, some raw data,
and some flags. Basically, when any attribute's current value is below its
threshold, the hard disk is
considered unreliable and likely to fail. By using several techniques, this
report tries to give a wider
values based on real
hard disks and on expert-like checks. The final results are not to be taken as
an absolute truth, but
they are a very good approach to what a professional would say about your hard
disk status.</div>
<div class="newsection">Your hard disk is a <b>TOSHIBA MK6022GAX</b> with
<div>The average temperature for this hard disk is 42C (MIN0C MAXRC) and
yours is 44C.</div>
Your hard disk's S.M.A.R.T. attributes are now being analyzed and a full report
about the reliability,
health and status of your hard disk is generated:</div>
<div>Your hard disk was never below any attribute threshold. This is good.</div>
Your hard disk is now being compared to real data used to define <i>normal</i>
values for your specific hard
disk model. This way, the analysis can automatically use proper operating
ranges. The images give you an idea of how
each attribute is within such range. Current and raw values are shown for easier
reference for experienced users.
There are 1742 hard disk models in the current archive.
<table align="center" border="0" cellpadding="0" cellspacing="0">
<th class="blu">Attribute</th><th class="blu"> </th><th
class="blu">Current</th><th class="blu"> </th><th class="blu">Raw</th><th
class="blu"> </th><th class="blu">Overall</th>
<tr><td class="blu"><img src="images/status10.jpg" alt="10"></td><td
class="blu"></td>
<td class="blu">Raw Read Error Rate</td><td class="blu"></td><td class="blu"
<td class="blu"></td><td class="blu" align="center">Very good</td></tr>
<tr><td class="blu"><img src="images/status10.jpg" alt="10"></td><td
<td class="blu">Throughput Performance</td><td class="blu"></td><td class="blu"
align="center">100</td><td class="blu"></td><td class="blu" align="center">0</td>
<tr><td class="blu"><img src="images/status10.jpg" alt="10"></td><td
class="blu"></td>
<td class="blu">Spin Up Time</td><td class="blu"></td><td class="blu"
align="center">100</td><td class="blu"></td><td class="blu"
<td class="blu"></td><td class="blu" align="center">Very good</td></tr>
<tr><td class="blu"><img src="images/status10.jpg" alt="10"></td><td
<td class="blu">Start/Stop Count</td><td class="blu"></td><td class="blu"
align="center">100</td><td class="blu"></td><td class="blu"
align="center">135752</td>
<tr><td class="blu"><img src="images/status10.jpg" alt="10"></td><td
class="blu"></td>
<td class="blu">Reallocated Sector Count</td><td class="blu"></td><td
class="blu" align="center">100</td><td class="blu"></td><td class="blu"
<td class="blu"></td><td class="blu" align="center">Very good</td></tr>
<tr><td class="blu"><img src="images/status10.jpg" alt="10"></td><td
<td class="blu">Seek Error Rate</td><td class="blu"></td><td class="blu"
align="center">100</td><td class="blu"></td><td class="blu" align="center">0</td>
<tr><td class="blu"><img src="images/status10.jpg" alt="10"></td><td
class="blu"></td>
<td class="blu">Seek Time Performance</td><td class="blu"></td><td class="blu"
<td class="blu"></td><td class="blu" align="center">Very good</td></tr>
<tr><td class="blu"><img src="images/status07.jpg" alt="7"></td><td
<td class="blu">Power On Hours Count</td><td class="blu"></td><td class="blu"
align="center">87</td><td class="blu"></td><td class="blu"
align="center">5514</td>
<tr><td class="blu"><img src="images/status10.jpg" alt="10"></td><td
class="blu"></td>
<td class="blu">Spin Retry Count</td><td class="blu"></td><td class="blu"
<td class="blu"></td><td class="blu" align="center">Very good</td></tr>
<tr><td class="blu"><img src="images/status10.jpg" alt="10"></td><td
<td class="blu">Power Cycle Count</td><td class="blu"></td><td class="blu"
align="center">100</td><td class="blu"></td><td class="blu"
align="center">1761</td>
<tr><td class="blu"><img src="images/status10.jpg" alt="10"></td><td
class="blu"></td>
<td class="blu">Power Off Retract Count</td><td class="blu"></td><td class="blu"
align="center">100</td><td class="blu"></td><td class="blu"
<td class="blu"></td><td class="blu" align="center">Very good</td></tr>
<tr><td class="blu"><img src="images/status08.jpg" alt="8"></td><td
<td class="blu">Load Cycle Count</td><td class="blu"></td><td class="blu"
align="center">86</td><td class="blu"></td><td class="blu"
align="center">148506</td>
<tr><td class="blu"><img src="images/status10.jpg" alt="10"></td><td
class="blu"></td>
<td class="blu">Reallocated Event Count</td><td class="blu"></td><td class="blu"
<td class="blu"></td><td class="blu" align="center">Very good</td></tr>
<tr><td class="blu"><img src="images/status10.jpg" alt="10"></td><td
<td class="blu">Current Pending Sector</td><td class="blu"></td><td class="blu"
align="center">100</td><td class="blu"></td><td class="blu" align="center">0</td>
<tr><td class="blu"><img src="images/status10.jpg" alt="10"></td><td
class="blu"></td>
<td class="blu">Offline Uncorrectable Sector Count</td><td class="blu"></td><td
class="blu" align="center">100</td><td class="blu"></td><td class="blu"
<td class="blu"></td><td class="blu" align="center">Very good</td></tr>
<tr><td class="blu"><img src="images/status10.jpg" alt="10"></td><td
<td class="blu">Ultra DMA CRC Error Rate</td><td class="blu"></td><td
class="blu" align="center">200</td><td class="blu"></td><td class="blu"
align="center">0</td>
<tr><td class="blu"><img src="images/status10.jpg" alt="10"></td><td
class="blu"></td>
<td class="blu">Disk Shift</td><td class="blu"></td><td class="blu"
align="center">100</td><td class="blu"></td><td class="blu"
<td class="blu"></td><td class="blu" align="center">Very good</td></tr>
<tr><td class="blu"><img src="images/status07.jpg" alt="7"></td><td
<td class="blu">Loaded Hours</td><td class="blu"></td><td class="blu"
align="center">92</td><td class="blu"></td><td class="blu"
align="center">3404</td>
<tr><td class="blu"><img src="images/status10.jpg" alt="10"></td><td
class="blu"></td>
<td class="blu">Load Retry Count</td><td class="blu"></td><td class="blu"
<td class="blu"></td><td class="blu" align="center">Very good</td></tr>
<tr><td class="blu"><img src="images/status10.jpg" alt="10"></td><td
<td class="blu">Load Friction</td><td class="blu"></td><td class="blu"
align="center">100</td><td class="blu"></td><td class="blu" align="center">0</td>
<tr><td class="blu"><img src="images/status10.jpg" alt="10"></td><td
class="blu"></td>
<td class="blu">Load In Time</td><td class="blu"></td><td class="blu"
align="center">100</td><td class="blu"></td><td class="blu"
<td class="blu"></td><td class="blu" align="center">Very good</td></tr>
<tr><td class="blu"><img src="images/status10.jpg" alt="10"></td><td
<td class="blu">Write Head</td><td class="blu"></td><td class="blu"
align="center">100</td><td class="blu"></td><td class="blu" align="center">0</td>
</table>
<div><br>All of the attributes of your hard disk have normal values. This is
</div>
<div>The overall <b>fitness</b> for this drive is 100%.</div>
<div class="newsection">
The link to get back and see a new report about this hard disk in the future is
<a
Consider that new hard disks and new checks are added over time.
</div>
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</div>
<font class="small">
DISCLAIMER: this report does its best to highlight issues and warnings related
to your hard disk. It
cannot be held responsible for any mistake. This page and its results cannot be
used in any other
way but the one defined by its author.
</div>
</td></tr>
</body>
--------------000906080204040505000402--
Rod Speed posted on
Re: Need to worry about HDD? "The driver detected a controller error on \Device\Harddisk1\D." in XP Pro. SP2's system event logs.
That the drive appears to be fine from the SMART report.
The XP event log is likely just mindlessly rabbiting on about something that
doesnt matter.
I'd normally see what the diagnostic has to say in this
situation, but thats likely a problem with a Toshiba laptop.
Stop smirking, boy.
Re: Need to worry about HDD? "The driver detected a controller error on \Device\Harddisk1\D." in XP Pro. SP2's system event logs.
doesnt matter.
Are you talking about the Toshiba's diagnostics utility? If so, then I
will have to find it. :) [smirks for Rod]
--
"Your parents were killed by ants?" --Idle Hands movie
/\___/\
/ /\ /\ \ Phillip/Ant @ http://antfarm.ma.cx (Personal Web Site)
| |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net
\ _ / Remove ANT from e-mail address: philpi@earthlink.netANT
( ) or ANTant@zimage.com
Ant is currently not listening to any songs on his home computer.
Re: Need to worry about HDD? "The driver detected a controller error on \Device\Harddisk1\D." in XP Pro. SP2's system event logs.
in this
Thats the hard part.
Re: Need to worry about HDD? "The driver detected a controller error on \Device\Harddisk1\D." in XP Pro. SP2's system event logs.
Wait, do I want diagnostic program for the whole laptop/notebook or just
the HDD?
--
"Left right left right we're army ants. We swarm we fight. We have no
home. We roam. We race. You're lucky if we miss your place." --Douglas
Florian (The Army Ants Poem)
/\___/\
/ /\ /\ \ Phillip/Ant @ http://antfarm.ma.cx (Personal Web Site)
| |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net
\ _ / Remove ANT from e-mail address: philpi@earthlink.netANT
( ) or ANTant@zimage.com
Ant is currently not listening to any songs on his home computer.
Re: Need to worry about HDD? "The driver detected a controller error on \Device\Harddisk1\D." in XP Pro. SP2's system event logs.
HDD?
Whatever you can find, given the problem with toshiba and diags, and
the fact that the event log is whining about a problem with the controller.
In theory the HDD diag should cover that, bit it may well not see a
problem given that the event log only whines about it at shutdown.
Barry Watzman posted on
Re: Need to worry about HDD? "The driver detected a controller error on \Device\Harddisk1\D." in XP Pro. SP2's system event logs.
You are looking for something that does not exist.
Ant wrote:
Re: Need to worry about HDD? "The driver detected a controller error on \Device\Harddisk1\D." in XP Pro. SP2's system event logs.
On 10/22/2007 12:04 PM PT, Barry Watzman typed:
--
"For an ant to have wings would be his (her) undoing." --Iranian
/\___/\
/ /\ /\ \ Phillip/Ant @ http://antfarm.ma.cx (Personal Web Site)
| |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net
\ _ / Remove ANT from e-mail address: philpi@earthlink.netANT
( ) or ANTant@zimage.com
Ant is currently not listening to any songs on his home computer.
Re: Need to worry about HDD? "The driver detected a controller error on \Device\Harddisk1\D." in XP Pro. SP2's system event logs.
their hard drives.
Ant wrote:
Re: Need to worry about HDD? "The driver detected a controller error on \Device\Harddisk1\D." in XP Pro. SP2's system event logs.
good are they? Are they reliable? Good warranty?
So, do you guys just use third party to test HDDs like chkdsk/scandisk,
Norton Disk Doctor, SpinRite, etc.?
On 10/23/2007 8:10 AM PT, Barry Watzman typed:
--
"Ants never lend, ants never borrow." --unknown
/\___/\
/ /\ /\ \ Phillip/Ant @ http://antfarm.ma.cx (Personal Web Site)
| |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net
\ _ / Remove ANT from e-mail address: philpi@earthlink.netANT
( ) or ANTant@zimage.com
Ant is currently not listening to any songs on his home computer.
Re: Need to worry about HDD? "The driver detected a controller error on \Device\Harddisk1\D." in XP Pro. SP2's system event logs.
their hard drives.
God knows, one of the weirder things we've seen in years.
Nope, I personally use a decent SMART ute like Everest.
Some of the other hard drive manufacturer's diags will do the basics on any
drive.
Re: Need to worry about HDD? "The driver detected a controller error on \Device\Harddisk1\D." in XP Pro. SP2's system event logs.
all that well regarded; not junk, but some other lines are more highly
regarded (IBM/Hitachi among others).
Generic diagnostics are absolutely useless with ANY modern hard drive;
hard drives "lie", and what is seen by BIOS, Windows and diagnostics
isn't what's really going on, making ALL diagnostics useless unless they
can interrogate the drive using either S.M.A.R.T. protocols or the
manufacturers proprietary protocols (of the diagnostics you listed, only
Norton & SpinRite MIGHT be able to do that). All other diagnostics will
show a perfect drive right up until it is failing catastrophically.
Ant wrote:
Folkert Rienstra posted on
Re: Need to worry about HDD? "The driver detected a controller error on \Device\Harddisk1\D." in XP Pro. SP2's system event logs.
Re: Need to worry about HDD? "The driver detected a controller error on \Device\Harddisk1\D." in XP Pro. SP2's system event logs.
relocation to spare sectors and do not report their real status to
diagnostics such as scandisk and checkdisk. A diagnostic using the
manufacturer's protocols or S.M.A.R.T. can find out what is going on,
but to a "dumb" diagnostic that simply tries to check the disk by
reading every sector, the drive will appear perfect right up to the end,
even though in fact it has been failing progressively for some period of
time.
Folkert Rienstra wrote:
Re: Need to worry about HDD? "The driver detected a controller error on \Device\Harddisk1\D." in XP Pro. SP2's system event logs.
Bwahahah, diagnostics? Idjut.
Diagnostics give the drive a workout, a workout that's harder than you
could ever establish by merely using it.
Bart's disktool is a diagnostic, ie a testing program, scan/checkdisk is not.
And perfect it is then. What would you want more? Have it lie to you?
That's called normal service life, moron.
They fail eventually -of wear and tear-, 'progressively', if they didn't
they would live forever.
[snip]
Re: Need to worry about HDD? "The driver detected a controller error on \Device\Harddisk1\D." in XP Pro. SP2's system event logs.
that well regarded; not junk, but some
Wrong when the SMART data is used.
So your original is just plain wrong.
that). All other diagnostics will show a
Wrong if they use the SMART data from the drive.
Re: Need to worry about HDD? "The driver detected a controller error on \Device\Harddisk1\D." in XP Pro. SP2's system event logs.
interrogate the drive using either S.M.A.R.T. protocols"
Otherwise, they lie about their health, and running a diagnostic like,
for example, Scandisk, is absolutely useless for finding drive defects,
although it will find file system structural defects (which are not the
drive's problem).
Rod Speed wrote:
that well regarded; not junk, but some
that). All other diagnostics will show a
Re: Need to worry about HDD? "The driver detected a controller error on \Device\Harddisk1\D." in XP Pro. SP2's system event logs.
Which is just as worthless or useful as any other user program or
generic testprogram reading or writing to the drive.
Bad example. It's not a test program.
Bwahahah. So what's the surface scan for, moron?
[snip]
Re: Need to worry about HDD? "The driver detected a controller error on \Device\Harddisk1\D." in XP Pro. SP2's system event logs.
interrogate the drive using either S.M.A.R.T.
Corse I did, thats why I rubbed your nose in the stupidity
of your original comment when ALL modern hard drives
keep the SMART data and all the diag has to do is use it.
No they dont when ALL modern hard drives keep the SMART data which
is no lie on what has been reallocated and much more about the drive.
Scandisk isnt a hard drive diagnostic.
Wrong with sectors that cant be reallocated for whatever reason.
drive's problem).
But sectors which cant be successfully read are.
me/2 posted on
Re: Need to worry about HDD? "The driver detected a controller error on \Device\Harddisk1\D." in XP Pro. SP2's system event logs.
:>Are you saying Toshiba doesn't make HDD utilities? :(
Up until last year I had worked for 10 years at a Toshiba Premier
Notebook ASP. Even we were unable to get any kind of hard drive
diagnostic software from Toshiba for their own drives. We had no
problem getting diagnostic software for the non-Toshiba drives such as
Fujitsu, Seagate, Hitachi/IBM, etc. We ended up using Spinrite since
it allowed us to make both bootable floppy disks or bootable CD discs.
me/2
:>On 10/22/2007 12:04 PM PT, Barry Watzman typed:
:>
:>> Just the hard drive.
:>>
:>> You are looking for something that does not exist.
:>>
:>>
:>> Ant wrote:
:>>> On 10/22/2007 12:32 AM PT, Rod Speed typed:
:>>>>> Are you talking about the Toshiba's diagnostics utility?
:>>>>
:>>>> Yep.
:>>>>> If so, then I will have to find it.
:>>>>
:>>>> Thats the hard part.
:>>> Wait, do I want diagnostic program for the whole laptop/notebook or
:>>> just the HDD?
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