Laptop will not shut down

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I have a six month old laptop with XP home. If I press the power button to
shut down (set for shut down in the power options) it does nothing. Same
goes for Start/shut down. Any ideas aside from reinstalling?


Re: Laptop will not shut down

Bob wrote:
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Open task manager.  Can it shut down from there?  Look into Event Viewer
logs and see if you can find system warnings or errors that might be
relevant.  Are there any Device Manager errors?  Toggle View/Show Hidden
devices when reviewing the hardware.  Google "xp shutdown failure" for
additional.  Here is one:


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