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- HP Compaq nx7400 Laptop USB mouse prob
September 30, 2006, 6:15 am
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buy a mouse with it so I went out and bought a Belkin USB scroll mouse.
Despite downloading drivers from belkin.com (recommended) I can't get the
laptop to recognise it. In device manager I just get unknown device and if I
follow the "found new hardware" wizard I get "problem installing this
Do I have to have an HP USB mouse instead?
Re: HP Compaq nx7400 Laptop USB mouse prob
It sounds like Windows doesn't know what it is. Have you opened up the
Unknown device and used the reinstall drivers (or whatever it is
called). As that is the only way some drivers can be installed.
Especially if you install the device before installing the drivers.