HDD password

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One of my remote users has a Toshiba Protege (not sure of the model). I
recently unpgraded his Hard Drive (gave him a larger one - used ghost
to clone the laptop over). Everything worked great when I shipped him
the laptop. Now, when he uses the second battery, he gets 1 of the
following messages: HDD password required -or- Insert system disc in
drive, hit any key to continue. It's as if the laptop does not properly
see the HD if the second battery is used - EVEN if his is plugged in to
the wall at the time. Any input is greatly appreciated.

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