Dude, Where's My Service? What's the best laptop for service and performance?

Do you have a question? Post it now! No Registration Necessary.  Now with pictures!

My wife has an HP, I have a Toshiba. Both machines are a year old plus
and both cost between 1-1.5K. Comparable? Her HP has been BUSTED twice
and customer service for HP lies somewhere between Babylon and
Madagascar. After going to the Tech Zombies at BB (I won't plug them)
she has spent countless fruitless hours with the Maha Rashi department.
We're contemplating buying a new laptop. What is tops in performance
AND service?????

Masta Blasta

Site Timeline