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March 28, 2008, 4:21 pm
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I found the following message from a year ago, as I now have the same problem.
My hand-me-down CPx H laptop worked okay with a WD 120GB drive for about six
months, then with a sequence of beeping errors, the BIOS (A15) won't now
recognize the hard disk. If I put in my old hard disk, it will recognize it, but
not my WD 120GB nor my warrantee WD 120GB replacement.
What was then and is now, the solution?
Where can I find the A16 BIOS update file?
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Hide options Mar 18 2007, 11:18 pm
Date: 18 Mar 2007 23:18:46 -0700
Local: Sun, Mar 18 2007 11:18 pm
Subject: Dell Latitude CPx -- frozen BIOS (not a password issue)
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I have an old Dell Latitude CPx, running Win2000 and BIOS version A16
-- the latest version. While recently trying to adjust some BIOS
settings, I must have screwed something up. Now I can't get past the
first BIOS page, and the laptop freezes -- the clock doesn't advance,
I can't go to the next page, and can't exit. In addition, the Service
Tag and Asset Tag are now blank, and the hard drive isn't
"recognized." I must reboot, and if I don't try to access the BIOS,
the laptop boots up just fine.
I tried reflashing the BIOS, with both the current version (A16) and
the previous version (A15) -- no change. The flashing was attempted
from both the floppy and from an executable. In fact, A15 didn't
"take," although the DOS window said the update was successful. I also
tried disconnecting and reconnecting the reserve CMOS battery -- no
Any suggestions on what else I should try?
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Re: Dell Latitude CPx -- frozen BIOS (not a password issue)
> Hi all
> about six
months, then with a sequence of beeping errors, the BIOS
> (A15) won't now
recognize the hard disk. If I put in my old hard disk,
> it will recognize it,
but not my WD 120GB nor my warrantee WD 120GB
That post appears to be for a Latitude CPx, which is a slighter older
than the CPxH you are having a problem with. Because it is
a different model,
it uses a different motherboard and BIOS.
The latest BIOS version for the Latitude CPxH is version A14 (dated 12
2002). It is 'available for download'
(http://tinyurl.com/yqvjqo ) from the Dell
What is the beep code error you are getting on your CPxH? I will be
look that up for you and let you know the most likely cause
and fix for it.
Dell Customer Advocate