cd/dvd drive

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i have a novatech laptop about  18months old.  suddenly the dvd/cd drive
failed to read or recognise any disc.  i also noitice  the laptop stays
fairly cool  even after a lot of use  which is unusual.   programmes seem to
struggle to open  at times,   i checked the  power  and batteies  both tell
me they are 100%.  i have done all the troubleshooting  for dvd/cd  drive,
and all seems ok,  checked for  virus,  done everything  can think of.  but
it still  stayrs the same.  novatech  fail  to  respond to anything i write.
any  ideas  greatly apprecated

i also can not  get into bios   i have tried F2  and Del   which  i used to
use on desktop.
the  other think  which  i wonder   is  for some reason the laptop remains
stone cold now, where as before it  used to get   quite  warm.   could this
have any effect on the  cd dvd  drive

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