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Subject Author Date
ksuser.dll is not a valid Windows image Scott 04-13-2008
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Posted by Scott on April 13, 2008, 8:13 pm
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 When I try to open iTunes, it will not open and the following error message
is prompted:

DDE Server Window: iTunes.exe - Bad Image The application or DLL
C:\windows\system32\ksuser.dll is not a valid Windows image. Please check
this against your installation diskette.

I have Windows XP, AVG Anti Virus, Windows Defender, and my Windows firewall
is active. My security updates stay current. AVG Anti Virus scans each
night.

Also, I have received the following error message when trying to open/
listen to a voice mail delivered to me via e-mail:

0xC00D11BA: Cannot play the file
Windows Media Player cannot play the file because there is a problem with
your sound device, such as a sound card or sound controller.

Error ID = 0xC00D11BA, Condition ID = 0x00000000


FYI...On 4/9/08 and 4/10/08, my AVG Anti Virus captured Trojan Horse Generic
10.ITI. Since then, I have run multiple programs and my system seems to be
clean.

Recent changes to my computer........I added new RAM and downloaded Apple's
Safari.

This issue occurred within the last few days.

What can I do to correct this problem?

Regards,

Scott

Posted by S.Sengupta on April 13, 2008, 9:12 pm
Please log in for more thread options
 What is your OS?
What version of ksuser.dll is in your system?You can download the
specific version from the web.

"I'm getting error 0xc00d11ba... "
http://zachd.com/pss/pss.html#0xc00d11ba

regards,
S.Sengupta[MS-MVP]


Scott wrote:
> When I try to open iTunes, it will not open and the following error message
> is prompted:
>
> DDE Server Window: iTunes.exe - Bad Image The application or DLL
> C:\windows\system32\ksuser.dll is not a valid Windows image. Please check
> this against your installation diskette.
>
> I have Windows XP, AVG Anti Virus, Windows Defender, and my Windows firewall
> is active. My security updates stay current. AVG Anti Virus scans each
> night.
>
> Also, I have received the following error message when trying to open/
> listen to a voice mail delivered to me via e-mail:
>
> 0xC00D11BA: Cannot play the file
> Windows Media Player cannot play the file because there is a problem with
> your sound device, such as a sound card or sound controller.
>
> Error ID = 0xC00D11BA, Condition ID = 0x00000000
>
>
> FYI...On 4/9/08 and 4/10/08, my AVG Anti Virus captured Trojan Horse Generic
> 10.ITI. Since then, I have run multiple programs and my system seems to be
> clean.
>
> Recent changes to my computer........I added new RAM and downloaded Apple's
> Safari.
>
> This issue occurred within the last few days.
>
> What can I do to correct this problem?
>
> Regards,
>
> Scott

Posted by Scott on April 13, 2008, 11:00 pm
Please log in for more thread options
Microsoft Windows XP
Home Edition
Version 2002
Service Pack 2

DELL Dimension 4550

Intel(R)
Pentium(R) 4 CPU 2.00GHz
2.00 GHz, 1,00 GB of RAM

ksuser.dll Version # 5.3.2600.2180


"S.Sengupta" wrote:

> What is your OS?
> What version of ksuser.dll is in your system?You can download the
> specific version from the web.
>
> "I'm getting error 0xc00d11ba... "
> http://zachd.com/pss/pss.html#0xc00d11ba
>
> regards,
> S.Sengupta[MS-MVP]
>
>
> Scott wrote:
> > When I try to open iTunes, it will not open and the following error message
> > is prompted:
> >
> > DDE Server Window: iTunes.exe - Bad Image The application or DLL
> > C:\windows\system32\ksuser.dll is not a valid Windows image. Please check
> > this against your installation diskette.
> >
> > I have Windows XP, AVG Anti Virus, Windows Defender, and my Windows firewall
> > is active. My security updates stay current. AVG Anti Virus scans each
> > night.
> >
> > Also, I have received the following error message when trying to open/
> > listen to a voice mail delivered to me via e-mail:
> >
> > 0xC00D11BA: Cannot play the file
> > Windows Media Player cannot play the file because there is a problem with
> > your sound device, such as a sound card or sound controller.
> >
> > Error ID = 0xC00D11BA, Condition ID = 0x00000000
> >
> >
> > FYI...On 4/9/08 and 4/10/08, my AVG Anti Virus captured Trojan Horse Generic
> > 10.ITI. Since then, I have run multiple programs and my system seems to be
> > clean.
> >
> > Recent changes to my computer........I added new RAM and downloaded Apple's
> > Safari.
> >
> > This issue occurred within the last few days.
> >
> > What can I do to correct this problem?
> >
> > Regards,
> >
> > Scott
>

Posted by S.Sengupta on April 13, 2008, 11:38 pm
Please log in for more thread options
You can download from here:-
http://www.driverskit.com/dll/ksuser.dll/1556.html

regards,
S.Sengupta[MS-MVP]

Scott wrote:
> Microsoft Windows XP
> Home Edition
> Version 2002
> Service Pack 2
>
> DELL Dimension 4550
>
> Intel(R)
> Pentium(R) 4 CPU 2.00GHz
> 2.00 GHz, 1,00 GB of RAM
>
> ksuser.dll Version # 5.3.2600.2180
>
>
> "S.Sengupta" wrote:
>
>
>>What is your OS?
>>What version of ksuser.dll is in your system?You can download the
>>specific version from the web.
>>
>>"I'm getting error 0xc00d11ba... "
>>http://zachd.com/pss/pss.html#0xc00d11ba
>>
>>regards,
>>S.Sengupta[MS-MVP]
>>
>>
>>Scott wrote:
>>
>>>When I try to open iTunes, it will not open and the following error message
>>>is prompted:
>>>
>>>DDE Server Window: iTunes.exe - Bad Image The application or DLL
>>>C:\windows\system32\ksuser.dll is not a valid Windows image. Please check
>>>this against your installation diskette.
>>>
>>>I have Windows XP, AVG Anti Virus, Windows Defender, and my Windows firewall
>>>is active. My security updates stay current. AVG Anti Virus scans each
>>>night.
>>>
>>>Also, I have received the following error message when trying to open/
>>>listen to a voice mail delivered to me via e-mail:
>>>
>>>0xC00D11BA: Cannot play the file
>>>Windows Media Player cannot play the file because there is a problem with
>>>your sound device, such as a sound card or sound controller.
>>>
>>>Error ID = 0xC00D11BA, Condition ID = 0x00000000
>>>
>>>
>>>FYI...On 4/9/08 and 4/10/08, my AVG Anti Virus captured Trojan Horse Generic
>>>10.ITI. Since then, I have run multiple programs and my system seems to be
>>>clean.
>>>
>>>Recent changes to my computer........I added new RAM and downloaded Apple's
>>>Safari.
>>>
>>>This issue occurred within the last few days.
>>>
>>>What can I do to correct this problem?
>>>
>>>Regards,
>>>
>>>Scott
>>

Posted by Scott on April 14, 2008, 12:15 am
Please log in for more thread options
iTunes still does not open / work. I think I am having problems with
multiple DLL's.

I have XP Medic. It says everything is OK.

Also, I cannot open Support and Help in the Start section.

Frustrating......


"S.Sengupta" wrote:

> You can download from here:-
> http://www.driverskit.com/dll/ksuser.dll/1556.html
>
> regards,
> S.Sengupta[MS-MVP]
>
> Scott wrote:
> > Microsoft Windows XP
> > Home Edition
> > Version 2002
> > Service Pack 2
> >
> > DELL Dimension 4550
> >
> > Intel(R)
> > Pentium(R) 4 CPU 2.00GHz
> > 2.00 GHz, 1,00 GB of RAM
> >
> > ksuser.dll Version # 5.3.2600.2180
> >
> >
> > "S.Sengupta" wrote:
> >
> >
> >>What is your OS?
> >>What version of ksuser.dll is in your system?You can download the
> >>specific version from the web.
> >>
> >>"I'm getting error 0xc00d11ba... "
> >>http://zachd.com/pss/pss.html#0xc00d11ba
> >>
> >>regards,
> >>S.Sengupta[MS-MVP]
> >>
> >>
> >>Scott wrote:
> >>
> >>>When I try to open iTunes, it will not open and the following error message
> >>>is prompted:
> >>>
> >>>DDE Server Window: iTunes.exe - Bad Image The application or DLL
> >>>C:\windows\system32\ksuser.dll is not a valid Windows image. Please check
> >>>this against your installation diskette.
> >>>
> >>>I have Windows XP, AVG Anti Virus, Windows Defender, and my Windows
firewall
> >>>is active. My security updates stay current. AVG Anti Virus scans each
> >>>night.
> >>>
> >>>Also, I have received the following error message when trying to open/
> >>>listen to a voice mail delivered to me via e-mail:
> >>>
> >>>0xC00D11BA: Cannot play the file
> >>>Windows Media Player cannot play the file because there is a problem with
> >>>your sound device, such as a sound card or sound controller.
> >>>
> >>>Error ID = 0xC00D11BA, Condition ID = 0x00000000
> >>>
> >>>
> >>>FYI...On 4/9/08 and 4/10/08, my AVG Anti Virus captured Trojan Horse
Generic
> >>>10.ITI. Since then, I have run multiple programs and my system seems to be
> >>>clean.
> >>>
> >>>Recent changes to my computer........I added new RAM and downloaded Apple's
> >>>Safari.
> >>>
> >>>This issue occurred within the last few days.
> >>>
> >>>What can I do to correct this problem?
> >>>
> >>>Regards,
> >>>
> >>>Scott
> >>
>

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