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July 24, 2008, 5:20 pm
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Location: Austin, TX (Local candidates preferred)
Job Type: Full-Time, Salaried with Full Benefits & Stock Options
Reports To: Technical Services Manager
About Bazaarvoice, Inc.:
Headquartered in Austin, TX, Bazaarvoice offers outsourced technology,
services, analytics, and expertise to help companies enhance the
online shopping experience with social commerce applications that
drive sales. Bazaarvoice Ratings & Reviews=99 and Ask & Answer=99 deliver
immediate success by minimizing implementation risk and maximizing the
strategic impact of user-generated review content through complete
customization, deep integration, community management, advanced
analytics, search engine optimization, and syndication across the Web
and to offline channels.
Bazaarvoice was named to the 2007 Red Herring Global 100 and 2006 Red
Herring Top 100 lists and received the 2006 ClickZ Marketing
Innovation of the Year award. Bazaarvoice currently serves over 160
eCommerce leaders including Bass Pro Shops, Dell, Macy=92s, Office
Depot, Inc., Overstock.com, PETCO, QVC, Sears, and ZipRealty. The
company has headquarters in Austin, TX and offices in London, UK.
Bazaarvoice is building an elite team of passionate technologists and
client services professionals to develop and support an entirely new
class of hosted software applications and managed services.
Bazaarvoice, Inc. is an Equal Opportunity Employer. Bazaarvoice does
not discriminate against any employee or applicant on the basis of
age, gender, sexual orientation, race, religion, national origin,
ethnicity, veteran status, the presence of any disability, or other
legally protected status.
About this Position
The Technical Services team is responsible for the Implementation and
technical support and maintenance of all Bazaarvoice web applications.
We take pride in our energetic team environment and strong culture. We
multitask well, communicate directly, and lead by example. Our company
moves quickly and so do we. Passion about life and work is important
to us, and want to see it from you when we meet you! You won=92t find
any of the typical technical riddles during our interviews, but come
prepared to whiteboard HTML and CSS with us.
The Implementation Engineer position is responsible for the technical
management of implementation projects, coordinating client technical
teams through a quick deployment process. Our solutions are easy for
our clients=92 development teams to integrate and therefore projects are
smaller in scope and move quickly. The IE works closely with our
customers, project managers and engineering leads to draft
requirements and implement multiple concurrent projects. Creative
problem-solving and an eye for improvement is critical for success in
this role. We work with some of the largest brands in the world, and
think outside the box to find the best ways to meet their needs.
A strong Implementation Engineer at Bazaarvoice has rock-solid front-
end web development skills. A strong knowledge of HTML and CSS is a
must. We have a number of processes built around source control and
issue tracking systems, and the ability to follow directions with
attention to detail is key. The IE has good technical sense in web
application debugging and the ability to communicate effectively with
both a business and technical audience.
The ideal Implementation Engineer has experience managing or playing a
lead client-facing role in multiple technology integration engagements
and meets most or all of the following requirements:
Bachelors degree or equivalent experience and certifications.
Passion for front-end development. It started as a hobby for many of
our best IE=92s.
http://www.bazaarvoice.com/culture.html . Know them.
Internet/e-commerce industry experience or self-research on it.
Advanced HTML and CSS skills.
Knowledge of SQL and database design concepts.
Strong client communication skills.
Experience using version control and issue tracking systems.
Authorization to work in the U.S.
Prefer local candidates (to Austin or London)