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August 1, 2005, 3:05 am
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Can anyone help me with this problem.
I have just encountered a problem with my backup software "Power Quest
Drive Image 7".
Upon starting Drive Image I get the message
'unable to load configuration information.File or assembly name gdep1z-.dll
, or one of its dependencies was not found.'
This .dll changes each time I try to start up.
I press ok and get the message
'error creating view. The view is not installed correctly'
I press ok and get the splash screen up with another message.
'an unhandled exception has occured in your application. If you click
Continue, the application will ignore this error and attempt to continue.If
you click Quit, the application will be shut down immediately'.
This screen remains for about half a second and then the program screen
starts up with only a blank window and the menu headers.
The drop down menu has only an Exit option on it.
I have un/reinstalled the program but no difference
The backup image browser works ok.
I have recently installed Nero software for my dvd burner and Power DVD.
sorry for waffling on.
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