randomly shutting down laptop

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Hi Folks,

We had a laptop in for repair it was dropped in my lap dispite little
experience with laptops.  The reported fault was that it would shutdown
during a Norton AV scan.

I quickly realised that it would shut down, without warning, without
shutdown procedure (straight to off) at any time and it was a real
battle to backup all the files.

So i decided to reinstall the OS, but I can't reinstall the OS because
it will just keep restarting half way through.

It definately sounds like Hardware to me but which bit?


PS It's a Toshiba Satellite Pro

Re: randomly shutting down laptop

This is often due to overheating. The fan can get partially blocked with
dust on these machines (is it a A60 with a celeron by any chance?). Try
cleaning any dust you can get at from the fan area. To give time for
troubleshooting / data recovery try adding temporary external cooling (e.g.
an extra fan).


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Re: randomly shutting down laptop

cheers folks,

he has decided to buy  a new laptop.


Re: randomly shutting down laptop

darren wrote:
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That's nice.  Everything is crystal clear, due to the careful
quoting, context and threading.  Why do people post these idiotic

"If you want to post a followup via groups.google.com, don't use
 the broken "Reply" link at the bottom of the article.  Click on
 "show options" at the top of the article, then click on the
 "Reply" at the bottom of the article headers." - Keith Thompson
More details at: <http://cfaj.freeshell.org/google/
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