Microsoft Fix It

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2 system updates are offered for installation repeatedly, as if not
installed properly. Running the subject utility cures the problem for
the remainder of the day, BUT the problem returns after one day, with
the yellow shield perpetually offering to install the same damn two
updates, until I run the utility again, etc. Two systems are so
infected with this problem so it is necessary to run the utility on
each, once a day, etc. What subtle tweaking is done by the utility and
how can I get it as a permanent change, etc.

Re: Microsoft Fix It



Steve Giannoni wrote:
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The last post here, mentions contacting Microsoft if you're not making
progress.

http://groups.google.ca/group/microsoft.public.windowsxp.general/browse_thread/thread/82c4f4a94576d980/43e8f0c5228fc1d2

    ...cite the update's KB number

    Paul


Re: Microsoft Fix It



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I recently had to contact microsoft for help with an update patch to Visual
Studio that refused to install. They are helpful - give them a go. Its all
by email, so you don't have to talk to anyone in india!



Re: Microsoft Fix It



Where's the M$ help contact you used ?


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Re: Microsoft Fix It



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I think if you google the update number (KB number) then find your way to
the appropriate Microsoft "Help and Support" page, then there is a link on
the right side, near the top - "Get Help Now" - expand that part and click
on the "Contact a support person..." link. I think that is how I initiated
the support request. This probably isn't a link to your specific security
update, but this is the type of web page you are looking for...
http://support.microsoft.com/kb/971090



Re: Microsoft Fix It



Many thanks ...


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