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January 20, 2009, 4:58 pm
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formatted and restored the drive I found that my ALL-IN-ONE fails to
print standard size envelopes though the size is selected in the Word
97 Envelope dialog box. It prints the #10 envelope in stead. It must
be the printer since I have installed it on a different computer
running Word 2000 with the same result using a newly created Word
I ran DELL Diags V4.03A which shows the following message for the "USB
Memory Structure Test:"
"USB1 = Bad Transfer Descriptor PID Field Test"
As I said I installed and ran the printer on a different computer
which would eliminate the DELL USB but not the USB on the printer end.
It seems to print documents with no problems. Also I use a USB
TrackBall which performs well which makes me question the diags result
Any suggestions would be appreciated.
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