Help...otherwise I値l die along with my laptop!

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Hi all!

First time here and man, could I do with some help. MY PC crashed
sometime ago and a useless PC technician reloaded Windows 2000 as well
as XP on my Dell Latitude. Since then, many of my software programs
are not functioning. When I log in with XP, most of them function, but
when I log into Windows 2000, then my mediaplayer, dvd player and many
programs do not work, giving me an internal error message. Also there
seems to be some weird virus protection program that downloaded itself
and every so often (like every 10 clicks) changes the webpage to this:

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Sometimes I can稚 access webpages as all, and then the following url
appears:, and then it refuses to close.

When downloading mpegs or video clips, this is also not possible as an
error message pops up. It seems as if Windows media player is just not

Help, help, help!



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Thread archive:

Re: Help...otherwise I値l die along with my laptop!

On Thu, 13 Nov 2008 16:22:14 -0600, WiredAngel

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What exactly does "reloaded" mean?   Many softwares will
require reinstallation if the prior OS installation was
abandoned for a new one.

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It could be useful to focus on what the exact error message
is, rather than only noting there was an error message.

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Your system is infected with some sort of virus.  Look at
the running processes in Windows Task Manager to see if you
can identify what infections you have, if you'd like to try
manually removing them or removal with antivirus software.

It's possible these infections are causing your other
problems, or that those other problems are separate.  Only
after removing the infections can you be certain, and at
this point it may be easier to just backup your data, format
the partitions, and do a clean OS installation.  Then assess
how you were infected and take the needed steps to close
those security holes.

Before a clean OS installation you might consider running
memtest86+ for a few hours to see if there are any memory

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