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- Can't Install HP OfficeJet 4500 AIO.\
June 15, 2013, 11:29 pm
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some Google searching, that others have had similar problems.
That said, am I barking up a wrong tree here? Does this thing work?
I have downloaded, installed, and installed every driver I can find
for the 4500, but nothing will work.
Actually, what is happening is that the drivers seem to install okay,
but my XP computer won't recognize that the printer is connected.
The printer has wireless capability, or is supposed to. I have tried
installing the thing without wireless (with just USB) hard-wired. I
have tried with no USB but with the printer set up to use its wireless
(the wireless indicator on the printer is set to 'on'. Nothing seems
to enable my desktop to recognize the printer.
So - I am stuck. Has anyone actually got this printer to work? And,
if so, can you pass on to me just how you did it?
Otherwise the state dump will be increased.
Re: Can't Install HP OfficeJet 4500 AIO.\
I can't give you an exact recipe, but here are a couple of ideas:
1) Print out a network status report from your printer to confirm that
it is in fact joined to your network. You should be able to find that
report option in the menus somewhere.
2) This sounds really lame, but follow recommended troubleshooting steps
from HP to the letter. More than once I've been in your situation.
After reading the troubleshooting, I think--"this is bullshit, that's
what I'm doing!"--but it turns out if I do it exactly in the order they
recommend, it seems to work.
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