New laptop doesn't see blackberry

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I had no problem running desktop manager on Toshiba.  Now got an IBM
T43, which has 2 USB ports. When I connect my Blackberry to either
port, it doesn't show up in device manager, and I get the "handheld not
found" error. Software (desktop mgr and handheld ) is still the same
(4.0). Both USB ports work fine otherwise, e.g, they detect my IPaq and
so on. If anybody can help I'd greatly appreciate it. So far, I've
tried reinstalling desktop software and removing powersave option on
USB hubs.

Re: New laptop doesn't see blackberry

On 8 Sep 2006 10:00:34 -0700, wrote:

Quoted text here. Click to load it
Make sure you use the cable that came with the BB. Found out the hard
way it will NOT work with another cable, nor thru a extension box.

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