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dell x51v activesync problem

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dell x51v activesync problem cmk128 09-29-2006
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Posted by cmk128 on September 29, 2006, 1:22 pm
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Hi
I have a dell x51v, when i connect it to the PC, i can use
activesync to "explore" the folder.
But just cannot sync and it won't prompt any error message, how to fix
it?
thanks
from Peter (cmk128@hotmail.com)


Posted by Raj Pillai on September 29, 2006, 1:44 pm
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Hi Peter,

* Are you syncing with Outlook or Exchange server?
* Have you been synchronizing the device successfully in the past or is
this the first time?
* Which version of ActiveSync are you using?
* Can you give some visual information about what happens when you connect
your device to the computer.

--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj


> Hi
> I have a dell x51v, when i connect it to the PC, i can use
> activesync to "explore" the folder.
> But just cannot sync and it won't prompt any error message, how to fix
> it?
> thanks
> from Peter (cmk128@hotmail.com)
>



Posted by cmk128 on September 30, 2006, 9:57 am
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Raj Pillai wrote:
> Hi Peter,
>
> * Are you syncing with Outlook or Exchange server?
> * Have you been synchronizing the device successfully in the past or is
> this the first time?
> * Which version of ActiveSync are you using?
> * Can you give some visual information about what happens when you connect
> your device to the computer.
>
> --
> Regards,
> Raj Pillai
> Microsoft MVP - Mobile Devices
> http://www.pocketpcfaq.com/raj
>
>
> > Hi
> > I have a dell x51v, when i connect it to the PC, i can use
> > activesync to "explore" the folder.
> > But just cannot sync and it won't prompt any error message, how to fix
> > it?
> > thanks
> > from Peter (cmk128@hotmail.com)
> >

Hi
> * Are you syncing with Outlook or Exchange server?
I am syncing with my PC.
> * Have you been synchronizing the device successfully in the past or is
> this the first time?
In the past, it did a sucess.
> * Which version of ActiveSync are you using?
4.2
> * Can you give some visual information about what happens when you connect
It prompt up a dialog say "looking for changes" , never end
thanks
from Peter


Posted by Raj Pillai on October 2, 2006, 11:24 am
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Hi Peter,

I would suggest you first try deleting and recreating the partnership. If
that doesn't work, could you check this -
http://www.microsoft.com/windowsmobile/help/activesync/troubleshooter/port990.mspx.
Are you using a firewall software, can you verify once again all required
settings are open.

--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj


>
> Raj Pillai wrote:
>> Hi Peter,
>>
>> * Are you syncing with Outlook or Exchange server?
>> * Have you been synchronizing the device successfully in the past or is
>> this the first time?
>> * Which version of ActiveSync are you using?
>> * Can you give some visual information about what happens when you
>> connect
>> your device to the computer.
>>
>> --
>> Regards,
>> Raj Pillai
>> Microsoft MVP - Mobile Devices
>> http://www.pocketpcfaq.com/raj
>>
>>
>> > Hi
>> > I have a dell x51v, when i connect it to the PC, i can use
>> > activesync to "explore" the folder.
>> > But just cannot sync and it won't prompt any error message, how to fix
>> > it?
>> > thanks
>> > from Peter (cmk128@hotmail.com)
>> >
>
> Hi
>> * Are you syncing with Outlook or Exchange server?
> I am syncing with my PC.
>> * Have you been synchronizing the device successfully in the past or is
>> this the first time?
> In the past, it did a sucess.
>> * Which version of ActiveSync are you using?
> 4.2
>> * Can you give some visual information about what happens when you
>> connect
> It prompt up a dialog say "looking for changes" , never end
> thanks
> from Peter
>



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