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Posted by Raj Pillai on May 23, 2006, 11:26 am
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Hi Oliver,
Are you upto date with the Service Packs for Outlook 2003? A similar issue
has been fixed earlier in SP1. Refer "Deleted e-mail messages are not
removed from a Pocket PC or Smartphone device" in -
http://support.microsoft.com/?id=872839
--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj
> Hi,
>
> We have taken delivery of two HP 6510 phone/pda's, with Pocket windows
> 2003 and activesync 3.8.
>
> We are seeing something a bit odd, though not critical. We have the
> devices to continously sync with Outlook 2003 when they are in their
> cradles. Each time an email comes in, it immediately (more or less)
> appears on the phone, each time we send an email it appears in sent
> items etc.
>
> However, if we delete an email from the desktop Outlook, it doesn't get
> deleted from the pocket outlook on the phone. No matter of clicking on
> the synch button or playing with settings makes this happen. The *only*
> way I have found so far is to do, what i call, a full synch. If you
> click on the options button in Activesync and then immediately click on
> OK, Activesynch fires up and says "looking for changes". After this,
> the deleted email disappears from the pocket outlook on the phone.
>
> Is this normal ? Is there a way to get the phone to delete emails which
> are deleted from the desktop Outlook ?
>
> Olly
>
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