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database hangs in MyPHPAdmin/can't login to web site

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database hangs in MyPHPAdmin/can't login to web site JRough 06-09-2008
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Posted by JRough on June 9, 2008, 4:19 pm
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I cannot log into our web site. I have a test web site and a real
site. On Friday I could log in and today Monday I cannot log in. I
have 2 databases In PHPMyAdmin, the real database and and a test
database site which used to be mirrors. Someone else did upgrade
work on the real site which I must troubleshoot because they are
gone.

Symptoms:I can select in myPHPadmin the test database but when I try
to switch in PHPMyAdmin from the test database to the real database
the myPHPAdmin tool hangs. At that point I cannot get back to either
of the other two databases.

As I mentioned none of the users can log in to the real web site/
database. When they do it just keeps loading.


(I am and have always used Mozilla). When I clear all the cookies/
sessions from mozilla I can go back to the login page otherwise it
just keeps loading. That is when I clear all cookies at least I can
go back to the login page. I still can't log in but it stops
everything from hanging.

The only idea I have right now is compare the real web site login page
to the test one line by line. I don't get any error messages. I just
can't log in. I would assume nothing has changed in the login page
and there is some process error?

It is a hosted database and I thought maybe the problem was with them
except they tested it and can't find a problem.

Why would selecting the real database hang in myPhpAdmin??? This
happens whether or not I try to log in to our site in the browser. So
since the real database is hanging in phpAdmin can I assume something
is wrong with that database and it is not the login page? What could
be wrong with the database itself? How can I troubleshoot it?

thanks,

Posted by Jerry Stuckle on June 9, 2008, 5:39 pm
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JRough wrote:
> I cannot log into our web site. I have a test web site and a real
> site. On Friday I could log in and today Monday I cannot log in. I
> have 2 databases In PHPMyAdmin, the real database and and a test
> database site which used to be mirrors. Someone else did upgrade
> work on the real site which I must troubleshoot because they are
> gone.
>
> Symptoms:I can select in myPHPadmin the test database but when I try
> to switch in PHPMyAdmin from the test database to the real database
> the myPHPAdmin tool hangs. At that point I cannot get back to either
> of the other two databases.
>
> As I mentioned none of the users can log in to the real web site/
> database. When they do it just keeps loading.
>
>
> (I am and have always used Mozilla). When I clear all the cookies/
> sessions from mozilla I can go back to the login page otherwise it
> just keeps loading. That is when I clear all cookies at least I can
> go back to the login page. I still can't log in but it stops
> everything from hanging.
>
> The only idea I have right now is compare the real web site login page
> to the test one line by line. I don't get any error messages. I just
> can't log in. I would assume nothing has changed in the login page
> and there is some process error?
>
> It is a hosted database and I thought maybe the problem was with them
> except they tested it and can't find a problem.
>
> Why would selecting the real database hang in myPhpAdmin??? This
> happens whether or not I try to log in to our site in the browser. So
> since the real database is hanging in phpAdmin can I assume something
> is wrong with that database and it is not the login page? What could
> be wrong with the database itself? How can I troubleshoot it?
>
> thanks,
>

First of all, this isn't really a PHP question - it's a database question.

As to why it's hanging - you need to find out what was done over the
weekend. Then if you're still having problems, try comp.databases.mysql
with the information you got from your host.

--
==================
Remove the "x" from my email address
Jerry Stuckle
JDS Computer Training Corp.
jstucklex@attglobal.net
==================


Posted by JRough on June 9, 2008, 7:34 pm
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> JRough wrote:
> > I cannot log into our web site. I have a test web site and a real
> > site. On Friday I could log in and today Monday I cannot log in. I
> > have 2 databases In PHPMyAdmin, the real database and and a test
> > database site which used to be mirrors. Someone else did upgrade
> > work on the real site which I must troubleshoot because they are
> > gone.
>
> > Symptoms:I can select in myPHPadmin the test database but when I try
> > to switch in PHPMyAdmin from the test database to the real database
> > the myPHPAdmin tool hangs. At that point I cannot get back to either
> > of the other two databases.
>
> > As I mentioned none of the users can log in to the real web site/
> > database. When they do it just keeps loading.
>
> > (I am and have always used Mozilla). When I clear all the cookies/
> > sessions from mozilla I can go back to the login page otherwise it
> > just keeps loading. That is when I clear all cookies at least I can
> > go back to the login page. I still can't log in but it stops
> > everything from hanging.
>
> > The only idea I have right now is compare the real web site login page
> > to the test one line by line. I don't get any error messages. I just
> > can't log in. I would assume nothing has changed in the login page
> > and there is some process error?
>
> > It is a hosted database and I thought maybe the problem was with them
> > except they tested it and can't find a problem.
>
> > Why would selecting the real database hang in myPhpAdmin??? This
> > happens whether or not I try to log in to our site in the browser. So
> > since the real database is hanging in phpAdmin can I assume something
> > is wrong with that database and it is not the login page? What could
> > be wrong with the database itself? How can I troubleshoot it?
>
> > thanks,
>
> First of all, this isn't really a PHP question - it's a database question.
>
> As to why it's hanging - you need to find out what was done over the
> weekend. Then if you're still having problems, try comp.databases.mysql
> with the information you got from your host.
>
> --
> ==================
> Remove the "x" from my email address
> Jerry Stuckle
> JDS Computer Training Corp.
> jstuck...@attglobal.net
> ==================

You are right it is a mySQL error on the server. they haven't been
able to fix it or give me any info yet.

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