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Subject Author Date
battery is not charching Jaro 04-16-2008
Posted by Jaro on April 16, 2008, 4:49 pm
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 I've got a problem with charging battery i my HP nc8000 laptop.
Recently i had to exchange motherboard, because of burnt graphic card,
and since then, charging doesn't work. Besides, the battery is working
normally.
Do you have any idea what can be reason of that problem and how to
solve it?

Posted by Richard Carpenter on April 17, 2008, 8:31 pm
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> I've got a problem with charging battery i my HP nc8000 laptop.
> Recently i had to exchange motherboard, because of burnt graphic card,
> and since then, charging doesn't work. Besides, the battery is working
> normally.
> Do you have any idea what can be reason of that problem and how to
> solve it?

How do you know the battery is working normally? Anyway, my guess is that
you either got a defective refurb motherboard as a replacement (OEM's often
use refurb parts for replacements), or something did not get reconnected
properly when the board was swapped out in the machine. Did you replace the
motherboard yourself? If you did, I'd double-check all the connections to
the board. If the problem persists, I'd call HP in either case.

--
Richard Carpenter


Posted by Jaro on April 18, 2008, 3:15 am
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> How do you know the battery is working normally?
Because laptop is working on it, without power supply.

> Anyway, my guess is that
> you either got a defective refurb motherboard as a replacement (OEM's often
> use refurb parts for replacements), or something did not get reconnected
> properly when the board was swapped out in the machine. Did you replace the
> motherboard yourself? If you did, I'd double-check all the connections to
> the board. If the problem persists, I'd call HP in either case.

I had motherboard changed in a service. It's possible that they
connected something inproperly. because, for instance, multibay LED is
on, but there's no device in that port.


Posted by G.G.Willikers on April 18, 2008, 5:49 am
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Jaro wrote:
>> How do you know the battery is working normally?
> Because laptop is working on it, without power supply.
>
>> Anyway, my guess is that
>> you either got a defective refurb motherboard as a replacement (OEM's often
>> use refurb parts for replacements), or something did not get reconnected
>> properly when the board was swapped out in the machine. Did you replace the
>> motherboard yourself? If you did, I'd double-check all the connections to
>> the board. If the problem persists, I'd call HP in either case.
>
> I had motherboard changed in a service. It's possible that they
> connected something inproperly. because, for instance, multibay LED is
> on, but there's no device in that port.
>
Warranty?

Posted by Richard Carpenter on April 18, 2008, 7:44 am
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> > How do you know the battery is working normally?
>
> Because laptop is working on it, without power supply.
>
> > Anyway, my guess is that
> > you either got a defective refurb motherboard as a replacement (OEM's of=
ten
> > use refurb parts for replacements), or something did not get reconnected=

> > properly when the board was swapped out in the machine. Did you replace =
the
> > motherboard yourself? If you did, I'd double-check all the connections t=
o
> > the board. If the problem persists, I'd call HP in either case.
>
> I had motherboard changed in a service. It's possible that they
> connected something inproperly. because, for instance, multibay LED is
> on, but there's no device in that port.

That's a pretty good indication that they didn't do something right.
I'd call HP or the service center.

--
Richard Carpenter

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