Virus that deletes hyphenated numbers (phone numbers)?

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Hi all,

My mother has a Vista machine. When she opens an email that includeds
hyphenated numbers i.e. phone numbers, the numbers are deleted. Does
not happen when a dot or just spaces separate the numbers. If she
replies to an email, the numbers re-appear in the reply.

Also, any hyphenated number on a website is removed.

Is there a virus of malware that could be causing this. Adaware and
Norton have been updated and run without finding anything. I have also
search google groups and not found anything.

Your expert help would be appreciated.

Thanks,
Keith

Re: Virus that deletes hyphenated numbers (phone numbers)?

Hmmm, I don't have Vista, but why not go to one of the MS Vista groups
and ask there??  Mind you, I understand you should wear full body armour
of some sort!!  (G)

Heather (and yes, I had to top post just once for old time's sake, grin)

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Re: Virus that deletes hyphenated numbers (phone numbers)?


| Hi all,

| My mother has a Vista machine. When she opens an email that includeds
| hyphenated numbers i.e. phone numbers, the numbers are deleted. Does
| not happen when a dot or just spaces separate the numbers. If she
| replies to an email, the numbers re-appear in the reply.

| Also, any hyphenated number on a website is removed.

| Is there a virus of malware that could be causing this. Adaware and
| Norton have been updated and run without finding anything. I have also
| search google groups and not found anything.

| Your expert help would be appreciated.

| Thanks,
| Keith

There is NO malware (viral or non-viral) that will parse text and drop a
character like a
hyphen !

That's silly.


--
Dave
http://www.claymania.com/removal-trojan-adware.html
Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp



Re: Virus that deletes hyphenated numbers (phone numbers)?


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Fully agree, but I wonder if there isn't some oddball setting in the
email part of Vista that she clicked on.  Perhaps Joanie will know as
she has it.  Or Mike, of course.  Me, I wouldn't give Vista house room!!

Cheers.....Heather
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Re: Virus that deletes hyphenated numbers (phone numbers)?

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Call support.



Re: Virus that deletes hyphenated numbers (phone numbers)?

foots wrote:

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Have Skype installed?
Any other add-ons that look for telephone numbers?

Re: Virus that deletes hyphenated numbers (phone numbers)?

foots wrote:
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Sounds more like a display option doing something unwanted. If you try and
highlight the area where the number was with the mouse pointer does it
reappear? If so then it could be that hyphenated sections of text are being
displayed in the same colour as the background and hence not being visible.
Why I have no idea though.
--
Dave Baker



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