Virus problems

Do you have a question? Post it now! No Registration Necessary.  Now with pictures!

Threaded View
What anti-virus software would you recommend for Windows XP?  It has all the
security patches on it.  I use Outlook for friends and relatives only.  I
get no spam or suspicious emails in that account - none.  I use Outlook
Express for newsgroups; that's just habit.  I get tons of spam emails in OE
and I never open any of the emails.  I just delete them.  I use Yahoo for
all my shopping and Firefox as my browser.  My wife uses IE for her Yahoo
email and everything else.  I know my MySpace account was hacked because
there was a posting there that wasn't mine.

Here's the current stuff I use and what's been happening:

a) Norton 2006 and no firewall.  A scheduled scan runs every Friday night.
Every once in awhile I get a message
that Live Update failed.  It's invariably LU1845

I just used Live Update twice and got these two messages.  I did not reboot
the computer after the first one; I just ran Live Update a

"Norton Internet Security security updates has 1 aborted update for the
following reason: "
 LU1845 not updated due to a processing error.

Symantec Internet Intrusion Detection Signatures has 1 aborted update for
the
following reason: "
LU1845 not updated due to a processing error.

The screen said everything else updated and was downloaded properly.
--------
It appears that my Outlook Express email gets an occasional attachment that
Norton or Webroot catches.  Again I never open any OE emails and the OE
address is not my Yahoo or the real address and account that I use only for
friends.

b) I started using Webroot about two weeks and run sweeps.  I sweep every
Friday night after the Norton scheduled scan has finished.  Webroot picked
up the following and put them in "quarantine."  Should I delete the stuff in
"quarantine?"  After each of the Webroot items below I've listed WebRoot's
web site's explanation of the threat.   As far as I can tell, Norton never
picked any of this stuff up.

Mal/EncPk -CZ  -- no threat with this name in our database

Mal/Generic-A  --- malicious file for Windows platform

Troj/Agent-IAO --- no threat with this name in our database

Troj/FakeVir-GL  --- no threat with this name in our database

======

Because I'm certain I got hacked I need to change all my passwords.  There
was something with "hack" in its name.  How can I be certain that my
computer's free of the things that capture passwords and other form stuff I
enter?  I NEVER, EVER answer spam emails or enter info other than my Yahoo
address into web sites into which I have the slightest suspicion. I only
enter other info on my banking web site, Safeway, my HMO, Amazon, or
whatever.  A few charges that I had nothing to do with showed up on my Visa
card about 4 days ago.  Craigs List & Astrology.com.  They're bogus & I'm
working with VISA to get them killed and to get a new card.

Any all help will be deeply appreciated.  Thanks muchly.



Re: Virus problems


Quoted text here. Click to load it


So yourself a favor and ditch Norton. There are numerous other
products available. I prefer NOD32.

Re: Virus problems

info@nwfirst.com aka Info
after much thought,came up with this jewel:

Quoted text here. Click to load it

No software will protect you from yourself.

Quoted text here. Click to load it
friends and
just habit.  I
Quoted text here. Click to load it
any of the emails.  I
Quoted text here. Click to load it

Do you have NoScript and AdBlockPlus installed into Firefox?
Are you and your wife using a XP limited user account?

Quoted text here. Click to load it

Like to play with MySpace apps do we?

Quoted text here. Click to load it
scan runs every Friday
Quoted text here. Click to load it

A scan without updates is like,like.....worthless. Why would you not
use a firewall???????

Quoted text here. Click to load it
But,but,you said that you did not use OE for mail,only Outlook!!!!

Quoted text here. Click to load it

Uh norton does not use the same names as webroot!!!!!


Quoted text here. Click to load it

Format and do a clean install. That is the only way,


Quoted text here. Click to load it

You need a bigger rubber!

max
--
Virus Removal http://max.shplink.com/removal.html
Keep Clean http://max.shplink.com/keepingclean.html
Change nomail.afraid.org to gmail.com to reply by email.
nomail.afraid.org is setup for use in USENET-feel free to use it

Re: Virus problems


| What anti-virus software would you recommend for Windows XP?  It has all the
| security patches on it.  I use Outlook for friends and relatives only.  I
| get no spam or suspicious emails in that account - none.  I use Outlook
| Express for newsgroups; that's just habit.  I get tons of spam emails in OE
| and I never open any of the emails.  I just delete them.  I use Yahoo for
| all my shopping and Firefox as my browser.  My wife uses IE for her Yahoo
| email and everything else.  I know my MySpace account was hacked because
| there was a posting there that wasn't mine.

| Here's the current stuff I use and what's been happening:

| a) Norton 2006 and no firewall.  A scheduled scan runs every Friday night.
| Every once in awhile I get a message
| that Live Update failed.  It's invariably LU1845

| I just used Live Update twice and got these two messages.  I did not reboot
| the computer after the first one; I just ran Live Update a

| "Norton Internet Security security updates has 1 aborted update for the
| following reason: "
|  LU1845 not updated due to a processing error.

| Symantec Internet Intrusion Detection Signatures has 1 aborted update for
| the
| following reason: "
| LU1845 not updated due to a processing error.

| The screen said everything else updated and was downloaded properly.
| --------
| It appears that my Outlook Express email gets an occasional attachment that
| Norton or Webroot catches.  Again I never open any OE emails and the OE
| address is not my Yahoo or the real address and account that I use only for
| friends.

| b) I started using Webroot about two weeks and run sweeps.  I sweep every
| Friday night after the Norton scheduled scan has finished.  Webroot picked
| up the following and put them in "quarantine."  Should I delete the stuff in
| "quarantine?"  After each of the Webroot items below I've listed WebRoot's
| web site's explanation of the threat.   As far as I can tell, Norton never
| picked any of this stuff up.

| Mal/EncPk -CZ  -- no threat with this name in our database

| Mal/Generic-A  --- malicious file for Windows platform

| Troj/Agent-IAO --- no threat with this name in our database

| Troj/FakeVir-GL  --- no threat with this name in our database

| ======

| Because I'm certain I got hacked I need to change all my passwords.  There
| was something with "hack" in its name.  How can I be certain that my
| computer's free of the things that capture passwords and other form stuff I
| enter?  I NEVER, EVER answer spam emails or enter info other than my Yahoo
| address into web sites into which I have the slightest suspicion. I only
| enter other info on my banking web site, Safeway, my HMO, Amazon, or
| whatever.  A few charges that I had nothing to do with showed up on my Visa
| card about 4 days ago.  Craigs List & Astrology.com.  They're bogus & I'm
| working with VISA to get them killed and to get a new card.

| Any all help will be deeply appreciated.  Thanks muchly.



Download and execute HiJack This! (HJT)
http://www.trendsecure.com/portal/en-US/_download/HJTInstall.exe

Then post the contents of the HJT log in your post in one of the below expert
forums...

{ Please - Do NOT post the HJT Log here ! }

Forums where you can get expert advice for HiJack This! (HJT) Logs.

NOTE: Registration is REQUIRED in any of the below before posting a log

Suggested primary:
http://www.thespykiller.co.uk/index.php?board=3.0

Suggested secondary:
http://www.bleepingcomputer.com/forums/forum22.html
http://castlecops.com/forum67.html
http://www.malwarebytes.org/forums/index.php?showforum=7

Suggested tertiary:
http://www.dslreports.com/forum/cleanup
http://www.cybertechhelp.com/forums/forumdisplay.php?f=25
http://www.atribune.org/forums/index.php?showforum=9
http://www.geekstogo.com/forum/Malware_Removal_HiJackThis_Logs_Go_Here-f37.html
http://gladiator-antivirus.com/forum/index.php?showforum=170
http://forum.networktechs.com/forumdisplay.php?f=130
http://forums.maddoktor2.com/index.php?showforum=17
http://www.spywarewarrior.com/viewforum.php?f=5
http://forums.spywareinfo.com/index.php?showforum=18
http://forums.techguy.org/f54-s.html
http://forums.tomcoyote.org/index.php?showforum=27
http://forums.subratam.org/index.php?showforum=7
http://www.5starsupport.com/ipboard/index.php?showforum=18
http://aumha.net/viewforum.php?f=30
http://makephpbb.com/phpbb/viewforum.php?f=2
http://forums.techguy.org/54-security /
http://forums.security-central.us/forumdisplay.php?f=13


--
Dave
http://www.claymania.com/removal-trojan-adware.html
Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp



Site Timeline